Hey come on guys don't be haters i may be just a 17 year old kid getting ready to turn 18 soon but the place is pretty darn nice if you ask me and i say to all of you people who moved it's your loss. To those of you thinking about moving please do the place is nice and rent is OK and the staff is amazing. There a little slow on maintenance but all in all the place is pretty cool and has a beautiful view of the rocky's and a pool to boot.
I don't even live here anyore and they are STILL screwing me. Apartment management sucks anywhere you go but here they take it to a whole new level. Horrible experience living there and now they refuse to return mine or my new complexs calls requesting rental verification. I am supposed to move next month and Silver Cliff is making that very difficult and stressful.
You might find some misleading reviews for this place on Google, but I always keep in mind that people are much quicker to write a bad review over one negative interaction than write a positive review if they have a good experience. My significant other and I have lived here for nearly two years, and while there have been a couple of annoyances (renovations and roofing) we've loved living here overall. The office staff are the nicest people ever, and not the fake kind of nice that people put on so they don't get fired. They're always super helpful, and know us when we go in to get a package or ask a question. We've had some of the typical irritating neighbors, but that happens in literally every apartment complex that has ever existed. This is the first apartment I've ever lived in that didn't have a pest problem. So that's a plus. Maintenance is great. We've never had to wait even a whole day to get something fixed, and the maintenance guys are nice and not awkward or rude like some other places. Rent is a decent price given the rise in living cost all over the Denver metro area. The only places that are significantly cheaper are in areas I wouldn't want to live. The ONLY complaint I have, for sake of transparency, is guest parking. There is limited parking on the premises, though I've never personally had a problem finding a spot for myself (I know some of the reviewers on Google claim they had to park at the K-Mart behind the complex--I don't think they looked hard enough before giving up). But having guests over is kind of a pain. You have to sign up for a guest pass which costs something like $20 initially, but then you have to activate it online each time you have a guest come over, and it costs $5 a day. And I think each apartment is only allowed one pass. So that kind of puts a damper on wanting to invite a bunch of friends over at random. But I guess it lessens the likelihood of neighbors having an impromptu kegger, taking up all the spaces and being loud and obnoxious. So anyway, this is a great place to live!
I wish I could give them zero stars. I first want to say that the office staff is one of the best that I've ever come across so this in no way is pointed in their direction, if you're a part of the office staff and reading this you should work for another company because you are all amazing! I literally have never lived somewhere worse in my life. My neighbor was stealing electricity all the time because they got theirs turned off, multiple times. They ran an extension cable through their window, across a walkway and ran it across the side of the building, who does that?! Not only do people live there without paying for electricity for so long it gets turned off, but then I come home one day to a note saying they won't be delivering mail to this location any longer. Someone attempted to break into the mailboxes and the staff didn't want that to happen again so they stopped mail, and we had to go to the post office to pick our mail up. They have since moved the mailboxes into the office, but we'll get to that in a minute. My husband and I moved in to the complex in June, and they said they were starting to replace all the roofing, mind you we JUST broke our lease in February, and they were still roofing. How is it possible on God's green earth to be roofing for EIGHT months, you would think there were 30 apartment buildings in this complex, and even then that's a stretch. My husband and I both work nights, and every single day that we've lived there we've had to hear people talking so loud outside our windows starting at 8 am. The people were so rude, just carrying on conversations right outside our window for hours, which might explain why it took so long to get anything done, more time spent talking than doing anything. Not only have they been roofing since we've lived there taking up parking spots with all their materials and trucks, but they've been updating their apartments. The maintenance department has taken up every single garage near the office, which is where our apartment was. So even though we were willing to pay money to have a garage near our apartment we couldn't because all of them were full of old stoves, microwaves, washers and dryers. Our washer broke I believe four or five times while we lived there and it always took at least a week to get a part shipped in, we know you're replacing it when we leave, why not just do it now?!? Last but CERTAINLY not least, my husband and I broke our lease because there was no way we would live there for one more minute after the mail situation, not being able to sleep in and the roofing that never ends. We wrote a check for breaking our lease and turned it in to the office on Saturday, on Sunday we receive a call from the office that it was broken into and someone stole our check. Why would there not be a safe that our check was put in to? They said they would pay the money to cover the stop payment on the check, but we obviously closed that account why would I want someone to have my routing and account number? They did file a police report, and I really hope they find those scumbags, go get a job like a functioning member of society instead of taking from people that have one. I feel horrible for the staff, mainly because the apartments are just in a part of town where clearly people feel the need to take things that don't belong to them and that's not their fault. It's a horrible neighborhood, I would NEVER live there ESPECIALLY with a child, and I would tell anyone even thinking about living there to run in the other direction ASAP.
I normally wouldn't write a review but this complex is pretty bad. There are some good people in the office but as a whole it's pretty ridiculous. 1. The parking is a joke. The parking spots are so small, you can't get out of your car without hitting the car beside you with your door. My car was hit while parked in front of the complex! 2. When the people came to mow the grass, they use leaf blowers...and that is fine but what ended up happening was all the trash got blown up in front of my door! 3. The hand railing right outside my apartment needed to stabilized. So what did they do? Yes they fixed it but plugged their tools in the outside outlet without asking! I found out because I was home and noticed the lights flickering! 4. The windows and doors need some serious attention. I would expect there to be a little bit of a draft but there was a serious amount of cold air coming in from the window.