The maintenance is okay, but they take their time when getting to fix problems(mainly because theres a long line of problems in front of us) in the apartment, floors are very squeaky, and walls are super thin. Right when we moved in, there were so many problems with the apartment, broken cabinets and sliding doors with the laundry room, cockroaches, we signed a 16 month lease in nov :( so we wont be out of there until march 2017. The person who had helped us sign our lease was a girl named Nicole, thank god she left the apartment company, because she was horrible, she never showed us the apartment, SHE FORCED US to sign the lease. & she never input anything with the problems that were already there in the apartment to get fixed. WE ARE DEFINITELY moving when the lease is up. We also had our roof leak cause apparently, the plumbing upstairs had a main pipe thru our kitchen. UGH!! so inconvenient. ALSO our bathroom shower in the main bedroom WORKS WHEN IT WANTS TO!! Also the "security" they have, is never around because we had our car broken into twice...
The maintenance supervisor russ who drives a green truck sits aound and does absolutley nothing. When he entered my apartment nothing was done. He asked an older man to do it. He stated," russ said he had an emergency" i then noticed russ on the corner of my apartment texting in his truck for about 20 minutes then moved to a different area after he noticed me. This man is not an honest person! He has poor work ethic and does not display any leadership skills. He sould have been able to fix my work order himself being that he is a supervisor. Worthless is what he is! I cant believe this company even pays the guy. Oh, on a nice note for this pathetic man i do recall my neighbor who is a younger female stating he helped her change a lightbulb while telling her she looked pretty today! What a nice maintenance man!
The apartments themselves are nice, except for the roof leaking. My husband and I moved in about 2 months ago, and once we FINALLY got someone to draw up our lease (that took a month), everything was great... Until about 3 weeks ago (it's November 28th). Turns out the building they moved us into had a major roof leak. They FINALLY got the roof fixed about 2 weeks ago, but the room that flooded is still wet and moldy. The only thing that has been done to attempt to dry it out is to rip up the carpet. Nothing has been done to fix the water damage on the ceiling or walls, nothing has been done to kill the mold, NOTHING! I have been paying for a 2 bedroom, 2 bathroom apartment that I can't use half of! If you don't mind having to CONSTANTLY bug the office about problems til it gets fixed, then this is a great place. Just be warned, the office rarely answers the phone, they never call back, and never keep up on problems.
My Husband and I moved in about a month and half ago. We absolutely love it here. I am very surprised to the bad comments on here the apartment complex is clean and Ida and Kim have been great and gone above and beyond for us when we needed to switch our apartment to a lower level they made sure we were still able to move in on time. KUDOS to the staff at Privada.
If you love roaches, then you won't mind living here. Horrible management, horrible maintenance. Un-kept, old apartments with a musty scent. The entire time I've live here they have never conducted a pest control treatment. They never answer the darn telephone, either!! It' beyond annoying; it's unprofessionalism at its best in Albuquerque. I have to leave work early to be able to talk to the incompetent management who don't care about anybody's concerns, maintenance issues, or your well-being. The gated community is a joke; my car was burglarized and security is nowhere in sight or site. My apartment back door security latch has been broken since I moved in and never got fixed. I had to engineer my own locking device...pretty pathetic, huh. They can paint all the units and try and make them look pretty, but don't be fooled. These apartments are by far the worst, most unprofessional, most ghetto, most unsanitary place I've ever lived in. I am not renewing my lease and DON'T RENT HERE PLEASE LISTEN TO THE COMMENTS AND TO THE VILLAS AT LA PRIVADA MANAGEMENT...I HOPE YOU READ OUR COMMENTS. FIX THE ISSUES OR QUIT MANANGING APARTMENTS!!!!!