Good feedback. From a resident to an outsider, don't move here. I have lived here for awhile and they are not good. The parking garage is the cheapest poorly designed structure I have ever seen. It's so horrible. Also, the apartments always have bugs crawling out of the carpet it's so gross. The management could care less about anything and it's clear the people who work in the office hate their job. They can't even fake "happy" when a resident comes in or calls. There recently was some kind of death in the complex and about 12 cop cars were blocking off the parking garage and the crime lab van was parked were everyone could see, when the management was asked what had happened they had no clue that this even took place... I couldn't park my car for hours and there were people covered in blood crying getting consoled by cops, but yet management had no idea this even took place... Very horrible place to deal with. Also, they only give you one parking spot regardless of how many rooms your unit is. We have a two bedroom and still only get one spot. That can be very difficult, especially when having a newborn.
When I first moved in I thought the place was great. While getting adjusted I realized that the trash truck coming at 630am was going to be an ongoing problem. Sorry if you live in the apartments right in front of the dumpsters. Also, the parking lot is a disaster. If you have guests they have to park up on the 5th floor (just so you know, it's a long annoying drive all the way to the top) Lastly it seems like the hallways and also again the garage is a playground for children. Nothing like being woke up early to kids riding bikes down the hallways. They are doing some nice improvements to the place but always check to make sure pool and hot tub are working before wasting your time walking down to find out they are completely empty or not working. Also, at time of move out the management was not helpful at all. Seemed like they got your rent the last 12 months and your moving out so they could care less. The aparment does have good location.
Stay away from this complex at all costs they rent to anyone that walks in I lived next to neighbors who I had to call the cops on every week due to partying Managment couldn't care less and didn't do anything. I finally had to break my lease they charged astronomical fees lied about when my payment was due with my keys and then charged me a late fee. Short story terrible Managment that doesn't care about who they rent to or their renters and if you want to leave because you can't sleep or live here because everyone that loves here is parties better bring your check book!
To all potential Viridian renters: If you have a choice, I would strongly recommend you choose a different place to live. I have lived in several apartments in Pittsburgh, New York and Denver, and Viridian is the only place where I considered writing a negative review. I would like to share a few of the experiences which led to me give Viridian such a low score. In my experience, the management (Alliance Residential Company) was terrible. I’ll start with my final interaction with Viridian. When I was asked on a form why I was not renewing my lease, I wrote that it was because of displeasure with the management. I did not think about the form again until I received an email from Viridian after I moved out that contained my Move Out Paperwork. The paperwork showed my final statement, forwarding address and “Move out reason”. I was surprised to see they had changed my answer to indicate that I did not like the community. To me, this is very scummy, disrespectful behavior. The building itself is okay, it feels like a not too bad hotel, but there is the problem with the parking garage. Before moving in, I did not understand the burden of driving up to the fourth floor of the parking garage (if you have more than one car, one of the cars will need to be parked on the fifth floor or you can pay for an extra spot). There are 4 large speed bumps on each floor that make the trip seem much longer than the three minutes it takes. But the time it takes to climb the parking garage is not the worst part. There started to be problems with cars being vandalized (I have a nice scratch on my car as a reminder). I reported the problem to management and they confirmed they had been receiving a lot of complaints. I asked what the plan was for dealing with the vandalism. Viridian’s answer: “it’s not our responsibility, you park at your own risk”. I feel like this is getting too long and you probably get the idea by now. I will not go into detail about how my roof leaked for two weeks, during which time I was lied to about when it would be fixed, or when I needed to call the fire department at 4am because an alarm had been going off since midnight (maintenance said they were heading over and never showed up). It feels great to no longer live at Viridian. Please don’t make the same mistake I did. Best Regards, Jason
Don't do it. My girlfriend moved in here after moving from Michigan due to its cheaper prices, and location. After months of living there, we noticed many issues with the billing. Clearly, they do not use real accountants, and contact via email with the managers was non-existent. The apt was sold to Pinnacle, who brought in new staff which was just as bad as the original. On move out, they got us by not filling out the 60 move out notice, which was 2 weeks late. So they trapped us into a market value amount for the apt, which rose $700! We sucked it up, and paid the cost, however on the last month living there rent was due for $390, this was over the holiday weekend and had to pay via check while out of state, we had to open an account and get money in there before they cashed the check. Unfortunately we were late to doing so, and the rent became late at 10% of the rent, which shouldve been $390. However, they based it off a full months rent even though we were only going to be there for 6 days, at $390. This was a great way for them to rake in an extra $140. I went into speak with the manager Denise, she proceeded to bring up issues due to dog damage, in which we were never contesting. She did this in front of a stranger, in order to paint us as bad renters. When asked for a market value analysis to see where they got their numbers from, she provided me the wrong paper, either out of frustration or she has no idea what shes doing. A $700 increase is absurd. Save yourself the trouble, pay an extra $50 a month for rent, and find a better place to live. They have continuously sold the property to new companies, requiring paint jobs that were not necessary. I read negative reviews when we moved, but couldnt imagine how bad it would be. Sadly, I feel bad for the staff, and that they represent a place like that. This could explain, the lack of professionalism that occurs there. Glad that mess is over.