Office is slow to respond to requests, and very unaccommodating. There is an adversarial relationship with the tenants. Maintenance isn't done in a timely fashion; and good luck getting anyone to fix anything on the weekends, no matter how much of an inconvenience it is if your kitchen sink is fully of nasty stuff from the drain. Trash cans on the grounds are overflowing, infrequently emptied. Walls are so paper thin, I could always hear someone snoring LOUDLY through my bedroom wall. And this is the kind of place where you want to have some insulation against noise, since the neighbors are always loudly playing music and partying. The only plus is the beautiful view and the location close to coffee shops, parks, and the lake. The building and the company themselves are horrible.
I was scared of moving here because of the bad reviews online. But I lived here for almost two years before moving to Hawaii. It isn't super luxurious in the units. But it isn't awful either. I lived on the end by the water. I don't think I could have had my balcony be over water for the price anywhere else in the city. Except for some weekends, it was actually quiet too. I pretty much never had a noise problem. I never got my car towed or anything. When I moved, they let me put a container in the lot for two days. Right on the lake is hard to beat.
This building has great management and a beautiful location.
My husband and I moved in a few months ago, and we almost didn't because of the reviews here. I am SO glad we decided to go with our gut. It is incredible here, beautiful and quiet. There are some weekend nights where people will do a night swim, or play guitar on their deck- but to us that just adds to the "always on vacation" vibe. We both came from Capitol Hill where the ambiance was more made up of drunk folks coming home from the bar, busses and sirens. Management has been very sweet to us, as have the neighbors we have met so far. There are lots of younger folks (we are in our 30s) but so far we have never had a problem with noise or anything. Our apartment is clean, no bugs just yet (although some spiders and little flies out on the patio at night)...everything is new and works pretty well. Maybe we just lucked out on our unit, but I am SO happy we moved here and look forward to the rest of the summer. Maybe there is an unwritten rule not to share how great this place is, but I am surprised that there aren't more positive reviews.
This place was a nightmare after the novelty of location wore off(the first month). During my stay, the swat team hauled people out in the middle of the night, there were numerous frat-like parties, the grounds were constantly littered with trash and management sat on her hands. We were not allowed to keep bikes outside our apartment and the pool was out of commission from terrible contracting for the majority of the summer. If you're not careful you will pay way too much for your rent. We found out our neighbors were paying hundreds less for their apartment which had an extra room and more space. A month before our lease was up, a water heater broke above our place and put three apartments out of commission including ours and still the Shangri La Apartments would not let us out without paying a fat bill for our unusable apartment. We fought the charge and they lied outright to collections. If you want a slum-loard lack-luster apartment management experience then this is for you!!! Sure the view is great but you can get the same thing at Bluewater or Daniels down the street. Shangri la should be shut down and Cathy should be fired.