I had to deliberate over how many stars to give St. Andrews at Winston Park. I have one major complaint, but it's so significant as to warrant only a two-star review. The good: I like my apartment. I've had no trouble with maintenance or vermin. The staff in the leasing office and the maintenance crew are all very fine people. St. Andrews is dog friendly. Unless you investigate carefully, it's luck of the draw concerning what you'll experience in your building. I got lucky and it seems the other people in my building are respectful, relatively quiet, and take care of their pets' business. The Winston Park neighborhood is lovely, and the location is convenient for commuting. The bad & ugly: Not long ago I received my lease renewal offer (for my one-year lease). Equity, the corporation who owns and operates St. Andrews, proposed raising my rent by 12.4%. According to the US Labor Statistics, the average rent increase for the Ft. Lauderdale area over the last year was 5.3%. Equity's offer was more than twice the average. When I signed my original lease, the agent I spoke with indicated that lease offers are negotiable. Here is what I came to understand when I attempted to negotiate my lease renewal. 1) Equity bases rent for lease renewals on market price (thus current tenants are treated as if they are in the market, rather than at home already). 2) Equity has a proprietary formula to calculate projected market prices on their apartments. 3) In part, the price this formula generates is dependent on how much demand there is for the apartment model you live in. It seems that rather than keeping good tenants by offering reasonable lease renewal offers, Equity would rather have a high tenant turnover if they are able to lease to someone willing to pay much more. 4) Equity's negotiation process is predetermined. Their projected market formula gives them a price for your lease renewal. Based on that number, another price is determined as the lowest they'll possibly offer. This is not a negotiation process. I wonder why Equity wouldn't just offer the renewing tenant the lowest price from the get go. Over the last few days I've watched the price for my apartment model decrease on the St. Andrews website. It's currently listed as 5.3% less than the price in my lease renewal offer. My lease is due to renew in a couple months. According to Equity's formula and the number they gave me in my lease renewal, they expect the price of my apartment model to increase by 5.3% in two months, while, as mentioned before, the US Labor statistic showed an average 5.3% over one year. That's quite the proprietary formula they have. I plan to stay because I wasn't prepared to move after living at St. Andrews for just one year. I haven't yet signed my lease because I want to see how the price changes closer to my actual renewal date. I emailed the corporate headquarters about all this and received an automatic reply that their goal is to respond to me within two days. As of the writing of this review, it's been almost two weeks and I haven't had any reply. Summary: I like my apartment and I like living in the Winston Park neighborhood of Coconut Creek. However, it's my strong impression that folks upstairs at Equity Residential have a distinct lack of integrity.
I moved in 8 months ago and everyone was so nice. I was really scared after moving in and reading these reviews. I have to say, someone who has rented their whole life this place is so nice. Not brand new and the buildings and stairs could use paint but I love it. I have not seen rats, or crime or have been treated bad by the people who work here. The girls in the office are very pleasant. Even the manager is nice which is rare. Today, she saw my on the property and said "hi Carol". It literally made my day. I say hands down this is a great place and I will go on more sites to leave this review. Too many people complain but never commend. Thank you to Kerri, Gina, and Mary, Marla and the nice new lady (sorry I don't remember her name but I think it is Tina)
We lived in St Andrew for a year. We loved it there. Very convinient for shopping. Publix is right across the street. You can get to Target and Walmart within 5 minutes. It is right off of Sawgrass expressway. The staff in the front office were very courteous and nice. The maintenence guys were always around and if you have any problems they would fix it with in 48 hrs. The community pool is was very nice and clean and very well maintained. It is great for families with kids. They have a very nice play area for kids and there are lots of families with kids. Absolutely loved living there!!!!!
This place should not be classified as " luxury apartments" that is far from accurate.If you consider garbage piled up at the dumpster, rats every where,water stains on ceiling luxury than you are misleading the public.. Nothing works, and the front office could care less about the residence. This place is way over priced for the way it looks. I would highly recommend you look at other surrounding areas before coming here. St.Andrews is not "luxury Apartments" its a "Dirty Dump" There is no reason for corporate or anyone affliated with St.Andrews to respond to this review, because you guys don't care.
I wish I could rate this place with zero stars. I would not recommend this place to anyone, not even my worst enemy. They used primer on the walls instead of paint and it had chalky residue when you leaned up against them or touched them. We were unable to wipe them clean, so when we left we were charged for them to repaint them. The place has rats everywhere. They left a dead rat outside our apt door for 2 days while we called and complained. We have video documentation of everything and will be posting it on Facebook. We have small children and don't want them to get diseases from their disgusting property. The place looks nice at first glance but everything is so cheap. We had a laundry list of maintenance problems from the day we moved in. The doors are screwed into the wall with 1/2 inch screws. I am a female and even I know that is not long enough to hold a door in place. One day I came home from work to find that someone had changed the lock on my door. The property manager claimed it wasn't them. We called the cops and everyone just stood around and shrugged their shoulders! THIS IS NOT OK! The whole apartment flooded because they had plastic pipe plumbing underneath the sink where they ran sink hose and it was wrapped underneath it. Guess what! When they "fixed it" they repaired it in the same fashion, so it will happen again. We also have video documentation of that and will be posting on Facebook. They do not care about their customers, they only care about their pocketbooks. When we left, we cleaned everything, expecting to get our deposit back, but they say we don't get it back and we still owe them over $300 and refused to view our video documentation. We paid almost $2000 a month for a small 3 bedroom, 2 bath apt with a garage. A guy in our apt building at (#5521 apt 206) had died and his body rotted for 3 weeks before they found him. The couple underneath had to move out because his fluids dripped through the ceiling. I was traumatized because I was the one who discovered the millions of flies on the inside of the upstairs window and they would not let us break our lease. To make matters worse they rushed other people with children into those apts. They are constantly drilling, hammering, and making unnecessary noises at all hours of the day and refuse to stop even though I was homeschooling my kids and working nights. They said it was in our lease. I will be posting that on Facebook as well. All in all, you would be better off living in the ghetto of Ft. Lauderdale for $800 a month, than living in this overpriced dump.