I applied for a two bedroom home in this complex, I didn't get approved. The lady that was helping me, Sandy, didn't call me to tell me about the disapproval note until I called her. She was like "oh sorry, you weren't approved!" To make it worse, she said it had been several days that she knew about that. I wondered how long it would have taken her to notify me hadn't I called her. It was very unprofessional.
Townhomes are very well kept and maintenance is very quick to respond. However, you get what you pay for: Mail Theft is common. Many complaints at office, and I've had 2 packages stolen so far. Parking is extremely hard, and not well enforced by the rental office. Rental office employees often seem 'disgruntled', probably a management problem - unless you're paying rent - then they are very happy to see you. Pay the extra 100-150 bucks a month and live somewhere else with less crime. This area is very shady.
This is not an apartment building, so don't expect uniformity among the properties. In fact, the website lists each townhouse separately, because they vary so greatly! Make sure if you don't like what you are shown that you ask to see others. Pros: Quiet, family-friendly, age- and ethnically-diverse neighborhood. Seminary students and military are common. LOTS of parking. Parks and playgrounds