So, me and my fiancé currently reside in Coves North. We moved here from a pretty bad apartment complex, but we should've known it wouldn't be much different coming here being that this complex and the old one runs together. We moved in and our balcony was, and still is, cracked. We can't entertain, nor put furniture out there and enjoy our balcony. We were told it would be fixed before we moved in. It is now 6 months later and its still not fixed. However, they did not forget to increase our rent after our 6 months of living here. After a month of living here, I decided to grab one of my books to read one night that I had sitting up against my wall near the living room window and a huge bug came from behind it. Once I removed all my books to see what was going on, there was an infestation of spiders, some kind of slimy thing...and LOTS AND LOTS of rollie pollies!! Just when I thought I killed them, a whole bunch more came back the next night, and the next. Every night for 3 months! They were in our bedroom, living room, and the bathroom. I had to literally call my lawyer and have him come out and take pictures. It was bad, we had to buy our own traps for the bugs and the pest guy was NOT spraying. There were times when he came in and put a paper in my kitchen to say he was here then leave, not knowing that some of those times I was home in the other room and knew what he was doing! Then when I asked him would the bugs stop, he told me no because its getting colder outside so they will still come in. Really? It took me to call the person over the office manager and my lawyer to send a letter to headquarters in order for them to fix the issue. They had to call a pest control company to come out and do what their pest control guy couldn't. After that happened we found out that the building we were moved into was "lifted" which means the foundation was broke causing many cracks within the apartment. The balcony included. Our main closet is actually pulled from the wall on one side of the closet, and our windows were out of place which was why we were getting the rollie pollies inside. I told them for months they were coming through the window, but they insisted on fixing everything but the windows. It took 5 months to get new windows. Once we got the windows and "some" of the cracks fixed and installed, the carpet was a mess. They knew it was cause they were in here with them at times. They said they would have the carpet cleaned, but after 2 weeks the carpet looked the same. So when I called, the manager told me it was cleaned already. So again, I took pictures to get ready and send to my lawyer, AGAIN, she called me back and told me she would send the carpet man, "again". I kept calling that day to make sure it was done. So now...We have one last MAJOR problem left that they have not decided to fix yet. There has been a leak going on in the kitchen for a while. "Supposedly" the leak was fixed. Well now the wood under my sink stinks and looks molded. Every time I walk in my apartment, it stinks! When I called about it, they claim to have not known about the issue, but it was reported several times like everything else in this apartment. I still have 7 months to go, I cant wait till it's over. I believe that this place could be a truly great experience if you fully fully fully inspect your apartment first. And DO NOT believe the whole "It'll be fixed before you move in" speech. The location is great, and the design of the apartment is great. Maintenance, the older guy, is very sweet. Management is very very unorganized when it comes to fixing things going wrong in your apartment. They don't even write work orders when they are reported. It's sad when the maintenance people are telling you to call in problems more than once because they do not receive them. We pay way too much a month to deal with what we deal with here. I truly believe this apartment was rigged before we got here. If you move here, be careful, and really watch what you move into.
By far the best apartment I have every lived in. The management is great and the maintenance staff is very good at what they do.