I booked a room here for 6 days. It was very annoying as soon as I landed. Racist and unprofessional valets. I would come in and out this place for a jog. All the hot white women got big hellos. 1 old, fat, grey haired valet in particular simply rolled his eyes at me every time I walked by. Confronted him I asked him if he knew me. Dude got nervous said no. The rest of the hotel staff gave me a simply hello or nod of the head. But the valets are just old horn dogs looking for a tip. Ate at some of their restaurants on the 3rd floor. Nothing special. Great looking exterior building. But definitely will not come back here.
I went there for a vacation weekend with some friends for Anime Expo and I honestly haven't had a nicer hotel experience then I did overall. The hotel amenities were also great with their complementary pleasantries. The hotel was also clean, the staff all great, and it had us doing quite a bit. Never resulting in a boring stay! I may come back if I need a hotel for that area.
😠😷😤I didn't like my experience on the first night because when I was trying to sleep; I woke up to the sound of people having sex at 4:12 am(Los Angeles time). The sheets also had a stain on it. so overall The walls too thin and the cleaning of where I slept was questionable. 😤😠😷 😁😏Patricia, housekeeper, was vary nice and friendly. Love you! 😏😁 😂😲 For breakfast, I got pancakes and bacon, but the pancakes weren't good to me, and the pice was high too.😂😲 😟🚗 I was also hard to find where we had to park to enter the hotel, and I don't know if it was more of we were tired or hidden from us.😟🚗 😧😡 I have been gone all day and my room was not cleaned at all. I don't understand why they wouldn't clean it. 😧😡
We like to book this hotel when we stay in downtown Los Angeles. If you request an upper room facing the lake, the view is phenomenal. It is a good value, the staff is friendly, the rooms are clean and the hotel is centrally located to wherever you need to go.
I can only comment about the bar in the middle of the lobby but not for the bar. I know it's "drink thirty" or "5 o'clock" somewhere but let's be real. At 10:30am on a Saturday morning, the only thing I want to order is a Starbucks coffee. When I say Starbucks coffee, it's only the sign that says "We proudly serve Starbucks coffee" so stop with the mocha frappaccino or the flat white orders. That's not going to happen here. The lady who took my order here already has that look as if I was going to ask for one of those fancy schmancy drinks. Just a small coffee to the top, no need for room because I drink my coffee black. In case you wanted to buy me a cup of coffee, now you know. I've walked through here during lunch time too and it's a nice lounge to hang out in. Whether you're waiting for your taxi or ride to the airport or just meeting friends here. Many changes have happened within this hotel so this is not the only part of the hotel that has gone through upgrades. The rooms are now hooked up, a new restaurant adjacent to this lounge, computer area for guests to print airport or shuttle passes, makes everything really convenient for the business traveler. I would save my money for a nice dinner instead of staying here. Then again, what's for dinner because there are many nice restaurants here too.