If i could give zero stars I would. THE WORST apartment I've ever lived in, hands down. Do yourself a favor and don't move here. The amenities are lavish, for sure, but they're always being 'repaired' and are closed. The management is the f***ing worst and they ripped us off our security deposit, even though we left it in pristine condition. The neighborhood sucks--I was flashed multiple times at early hours of the morning and had to call the police. Since I've moved, I've realized that living on top of two highways is likely why I was sick all the gd time last year. PLUS--the sink overflowed from the pipes below because neighbors don't know how to use a garbage disposal, the fire alarm went off at least once a week (no joke, we didn't even evacuate after the first dozen times) and the generator failed for over 24 hours after a hailstorm. THEN, The Orsini sent out an email titled "URGENT: illegal pets" so everytime I walked around with my service dog, I was harangued by employees and felt so uncomfortable living there. I'm so, unbelievably happy to be out of there and hope this review saves a few years of misery out of some people's lives. If there's ever a class action lawsuit against GH Palmer, I'm there.
I've been a resident at Orsini for a year now and I absolutely love living here. The amenities are awesome. They have bowling, their own gym, a pool, a theater, and they even have a karaoke room! Everything is always kept clean. The staff is always so helpful. If you are going to check this place out, I reccomend asking for Leon. When I moved here he dealt with all of my concerns, made the whole process a hassle free experience, and he still continues to answer my emails. Leon and Alicia are helping me transfer to a larger apartment now that my lease is coming to an end . I plan to stay here for at least 3 more years and I could not even consider any other place in downtown.
Don't waste your money if you are a professional. This place is over run by college students, with unsupervised small kids, who violate the rules and a management staff that does not have the courage to correct the residents when they break the rules. Agreed, the building is stunningly beautiful. However, 80% of the tenants are college students with 4+ residents per dwelling, living on disposable furniture. The Orsini is unable to attract and keep professionals due to the poor up keep of the property grounds and their lack of enforcing the property rules. When you pay $3,000+ per month, you don't expect to smell weed in the halls or see babies/children in the world class gym. The bowling alley and golf facilities have been in repair for more than a year. I have only been able to rent an extra suite for guests once because they may only have one or two on the entire property. The Orsini is a trap! If you break your lease early, after discovering the truth about the quality of living and the poor facilities, you can be hit with fines into the thousands (6,000+ any unpaid months). In the main gym, children from infants to age 8 are commonly present despite all signs on the walls which state "no one under the age of 15" can be in the Gym facility. Yet, they have kids riding bicycles next to adults working out. Mothers have strollers and rocking toys for infants on the gym floor. Be careful that you don't trip over the baby! The same is true of the state-of-the-art running track. It is used by tricycles and training-wheeled bikes daily. It is hard to run a decent pace without stopping for a bewildered toddler, who is shocked to see a runner on the track. How is this possible? It turns out that there is a secret clause in the lease agreement, I am told but I have not seen proof. So, this is what Leon S. told me after I complained regarding three unaccompanied minors, ages 8 -15, playing on the exercise equipment. They were using the equipment incorrectly (weights crashing loudly) and using "playground voices." When I just could not stand it any longer, I complained the on site security patrol. Tip for the kids: If you are breaking a rule, be quiet about it. I requested to speak to a manager and I was directed to Natasha A. I shared my concerns about the personal and professional liabilities of having children in the gym. If I am in the gym and a unaccompanied minor child is injured, that would make me both a witness and a "first-responder" to the emergency situation. If I did nothing to assist the child, I could be held personally liable and sued. If I did anything to assist the child, I could be held personally liable and sued. When I agreed to lease a luxury suite at the Orsini, I did not agree to be liable for unaccompanied minors being injured in the gym. That's is an unreasonable request. Moreover. it is traumatic to witness a life-threatening event, especially so when a child is involved. I do not want to experience the duress of reliving that traumatic memory over and over again - a condition also known as post traumatic stress disorder. I am going to notify the department of health because I am certain that this is a clear safety violation. Besides, the 3 year-old riding a tricycle in an apartment gym should make a good news story regarding the same owner in the building fire suspected of arsenal. I am sending my story and pictures to the news media, and posting it on social media, too. Just ridiculous! When I agreed to lease "a luxury home" at the Orsini, I did not agree to be liable for unaccompanied minors being injured while in the gym. I did not agree to be verbally assaulted by Leon S., in the leasing office, when I filed a reasonable complaint.