I lived here for two years under Mozart Management. I personally did not have any problems with them. I had two repair issues and they responded very quickly and took care of the issues. Most of the time that Mozart needed to enter my apartment, they gave me plenty of notice. Pros: Bus stop right in front of building. Squirrel Hill is a rather safe neighborhood. Apartment had tons of closet space! My apartment was located on the back of the building, and so the road noise was not too bad. Also, the temperature was relatively easy to regulate. I was never cold during the winter! Nice laundry facility - make sure to have $5 bills to get the special card needed to run the machines. Cons: Parking is horrible! Moving into and out of the building is not convenient. If you are a student and need to get out of your lease early, they will still charge you even if the apartment is re-rented. Shower water temperatures can fluctuate wildly. No concierge service, so packages are often left in the front entrance or on the floor - many times getting stolen. No gym. No porches or outdoor space. Overall, my experience there was OK. As long as the location is the most important thing to you, this apartment is fine to live in. It lacks other amenities and I would not choose to live there on a more permanent basis.
The worst management company EVER. They really need a consulting on company culture. It SUCKS.
This is a really old apartment. For the rent, its not worth it. There are bed bugs problem because of the apartment being old. And they try to charge you for all kinds of service. The air vents are not proper. There will always be some foul smell in the lobby. In short, there are much better places than this!
The apartment is old. Livable, but by no means great. A lot of the apartment furnishings and surrounding driveways/areas could use an upgrade. Mozart informed the tenants that there were years of repairs that had been neglected by the previous landlord when it took over. The rent and the overall convenient location are about the only upsides that I can think of. Mozart is not a good landlord (they took over in the past year). They have an attitude and can be condescending in how they deal with you. Generally for simple things you shouldn't run into a problem, but still I would avoid renting their apartments to save yourself the headache of having to deal with them in case things get confrontational. I have not found them to be accommodating - they told me that if I wanted to move out one month early that I shouldn't expect to sublet my apartment and they won't help me; I should just pay up.
Overall, the building is nice. It stays relatively cool in the summer and is located along ample bus routes. Most of the tenants are old and kept to themselves. Also, Squirrel Hill is a very safe and nice neighborhood. However, there was a lot of traffic noise, and it is much cheaper to live a few blocks away in Greenfield or even in Squirrel Hill if not on Murray Avenue. It is an old building, so there are no thermostats, and you will be subject to regulating the temperature of your apartment through turning off the heater (if it is on) and opening the window. The aforementioned complaints are trivial in comparison to how stupid and creepy the management and employees of the place are though. Certainly, Rochelle (if she still runs the joint when you read this) will try to charm you when you are looking at apartments, but I found this woman to be quite a nuisance. Sometimes she would leave notice before showing my apartment, but generally she would show up unannounced or at a different time than the ones she listed. One time, she showed up unannounced with a team of men to measure my apartment. Even they seemed disturbed that they were barging in on me, but it was obviously of no consequence to her. She always hassled me to make appointments to use the freight elevator to move furniture, yet the staff would be completely unprepared whenever I showed up at our designated time if they were not oblivious to the appointment altogether. Rochelle is additionally incompetent in that she cannot read notes. This baffles me, as it is standard to formalize things in writing when dealing with matters concerning a lease, but if you move there and ever write her a note about something, then don't expect her to read it; rather, wait for her to bring it back to you and demand that you circle and underline the pertinent parts because she obviously finds reading to be challenging. Moreover, the janitor, Scott, tried to get me to give him and the other janitor marijuana (please note that I am not a drug dealer or anything of that sort) for having to take out more trash than usual during a week in which many tenants were moving out as though I had caused the problem to begin with. Scott also struck me as a pervert, as he would sometimes attempt to make sexual jokes regarding my girlfriend with me when she was not in my presence. On multiple occasions, my girlfriend also complained about Scott's sexual angst, as she claimed that he would never let her pass without attempting to engage in small talk which would usually result in him touching her or following her to our apartment like a lost puppy. This type of behavior is unsettling when it comes from a dirty old man; although I think he is harmless, I can see how this would annoy or unsettle younger women. Further, a neighbor of mine at some point either died or experienced some type of medical problems. I don't know for sure what happened in this case other than that there was an extremely vile smell permeating the entire floor that I lived on for about a week, and nobody discovered what it was until they wheeled my neighbor out. I only saw the ambulance and heard the commotion outside, so I don't know if she died and started to decompose or just defecated all over herself until somebody discovered her. Regardless of what happened, I was unable to enter the floor I lived on and make it into my apartment for a good while without holding my breath lest I wished to vomit. If you are not young, as I am, then you may have better dealings with the staff, but I am under the impression that they thought my age gave them the license to be tactless. I would not conduct my personal relations with others in such a way, yet they are trying to run a business. I always paid my rent on time and abode by the terms of the lease anywhere I have lived and have never experienced similar treatment from previous landlords.