What I like most about Park Hacienda is the location. If you want to be in a safe area, great school district, and close to Everything, this is the perfect place. After living here for over 2 years, it is so nice to call my place Home! I enjoy all that this community offers - fitness center, two community swimming pools, the convenience of having a huge public park right in the middle of the community (of which I have direct access to), the fact that living in the "Hacienda Business Park" offers so many great perks to it's residents, the convenience of getting to the freeway and Bart so quickly, and the fact that all important stores/shops are very close. The location is Amazing! On top of that, all of the apartment layouts are spacious, and if you need more space the transfer program they offer allows you to upgrade without a hassle. Also, knowing that the management office is open 7 days a week is great, in the event anything happens or is needed, is a big plus for me. Yes, rental rates continue to climb, but I've noticed that's everywhere in the Bay Area. Until I am ready to move into a house, this is home for me.
We have lived here for a year now and are ready to sign for another year, if we do not buy a house in the next few weeks. Honestly, what is making it hard to find a house is comparing the places we can afford to what we have here at Park Hacienda. Our home has hardwood floors, which was a must for me! The kitchen is spacious with a lot of storage so I can keep everything off of the counter tops; I do not like the cluttered look of having small appliances, etc. on my counter tops so this is huge for me. I live over the underground parking so I have a nice spacious patio and can leave me windows open and let the fresh air flow through. My CalKing bed and nightstands fit comfortably in the master bedroom and there is plenty of closet space in both rooms along with an additional large interior closet and storage on my patio. I like the current management at the office, they are professional, friendly and accommodating. The office is busy and I have to leave messages but I always get timely responses. I have not had any issues, like some have mentioned, but then again I pay my rent on time, follow the rules and appreciate the fact that they enforce the rules so that I live in a place that looks nice and isn't littered with bicycles, filthy, unkempt cars and crap hanging all over people's balconies. I have had a few maintenance issues but I have been satisfied with the resolution. My rent did increase after the first year but I shopped around and rent has gone up everywhere so I do not think it is different anywhere else. There are just too many people moving to the area, especially with all of the large IT companies that keep hiring and everyone wants to get into the good schools. College econ taught me about "supply and demand" so I guess I just "get it" while some people don't. That being said it does suck because I do not make the money that the IT people do to afford the rent comfortably but I also have a lifestyle standard that I expect so I am willing to make sacrifices to live in a place that is clean, well kept and has provided me with good service. Besides that I also really like the location. I commute to Fremont and my husband goes to Concord so it is right in the middle. We can walk across the street to Walmart and sometimes we even walk our dogs across the freeway to Lazy Dog where we can sit outdoors with them and order off the "doggy" menu! I also love the Whole Foods and, of course, am a big fan of having a Home Goods right across the freeway! Anyone can find something to complain about so here is mine, the landscape. I know we are in a drought but there are a lot of bare areas that could even just have bark and that would look better. AND the kid that lives upstairs from me is crazy active so I have nightly "thunderstorms" above me. All in all I love my place and I will probably stay here until that perfect home comes along...
As an employee of equity I can say many positive things about Park Hacienda. It is a great location near the Bart station. It also has great floor plans with a unique 3 bed/3 bath floor plan. The community has a city park within its grounds and the back of the property backs up to the Iron Horse trail which is fantastic for biking and walking.
I felt very disrespected while living at park hacienda. Unfortunately this is a common issue. Property management could use customer service training and should stop talking about residents behind their back (I have visited office a few times and overheard conversations that were inappropriate and unprofessional conversations are discussed about current residents in open office). Main points....My neighbors and I had issues with paper thin walls (privacy), insects (and we're very clean tenants) , leaky pipes behind walls that are typically covered up by paint causing issues with mold (if you have children please make sure to inspect your apartment regularly as it may look good at move-in). OMG, the noise! Good luck getting any rest. If you're a BMR, don't expect fair treatment. You're sub-par to mgmt.
This place is horrible! Be careful doing business with this property mgmt.