In regards to the apartment complex the staff keeps the office/gym/meeting area clean and they are exceptionally friendly as well as helpful to residents and those seeking to become future residents. Porsha and Marcus both have created a very pleasant atmosphere that is comfortable to new arrivals or those whom have retained living arrangements at the complex. When down in the office area they the face of the company and are always quick to share a smile and are always polite in their dealings. They go above and beyond to provide the very best satisfaction. The complex itself has an extremely nice gym that has the just been remodeled with the some of the latest work out equipment. If you need a place to get a quick workout in it is really helpful to have access to it if you cannot drive out to your gym. The pool area contains a well-kept and clean lap pool that is accompanied by a smaller pool for those with small children as well as a large hot tub that is open all year round. The apartments are spacious and competitively priced.
If you are looking to rent here, here's what it's like: Any repairs done to your apartment are generally half-heartedly completed. Screws are constantly missing from things like vents, doors, and even ceiling fans. Cracked tiles won't even be looked at. Make sure you submit a WRITTEN request. Always. The concrete hallways are stained, sticky, and generally filthy. The trash next to the mailbox once went several weeks without being taken out. "Pool Closed" signs were left up for several weeks after remodeling was finished -- little things here are often not taken care of. Expect to spend at least an hour in the leasing office when trying to get an even a small issue taken care of. If you add anyone to a lease, expect it to take the entire length of the lease to get them on. It's not the leasing agent's fault, and she is nice enough. There are loud, shrill children just about everywhere and summertime pool hours last until midnight. Generally a child's temper tantrum is met with the shrill barking of one of the dogs in the complex. It's really entertaining when one of the ladies here thinks she's helping the problem by clapping loudly and screaming, "SHUT UP," at both the kids and the dog. The walls are paper thin. If someone is talking in the next room, you will hear their entire un-muffled conversation. They can also hear yours. Don't even think of owning a vibrator here. Sounds from neighbors include every time they sing off-key "Man I feel like a woman" or something by Lady Gaga. You will probably especially hear horrid, amusing renditions of Lady Gaga. You'll also generally hear water going through the walls. Even if your upstairs neighbors are tiptoeing around with pillows on their feet, it sounds like elephants. Elephants everywhere. The property claims to have a security guard. I have never seen them, so they're either a ninja, a ghost, or nonexistent. I believe the only security cameras are in the office or maybe laundry area. Certainly none visible in the parking garage. The lease states that being a victim of even the most extreme crime on the property is not a valid reason to break the lease. Take what you want from that. Faulty wiring and "kids" are responsible for false fire alarms that go off at strange hours. Hope you don't need that extra beauty sleep! "Valet Trash" sounds awesome and fancy, right? It's really not. It used to be that the trash came to pick up about 9:30 or so at night, and you could place it outside about 8:30 (but if you're a light sleeper, every so often they'd rumble about after 11pm). A week ago, management changed the pickup hours to 6-8am, and we just now got an email about the time change. Residents are fined if the trash is left out too long before or after this time. So, if you work crazy hours like I do, you'd probably want to take your trash to the trash chute. WRONG! The trash chute constantly gets clogged, leaving residents to put trash in the tiny little room containing the chute. Now, instead of management keeping staff or hiring the valet trash for a couple of extra hours to take care of this, they began to lock up the trash chutes. We were notified AFTER this already started happening. The chute's "open hours" are 8-5. If you have even just a standard job, you would leave before the chute opens and get home after it closes. Okay, so maybe you have to wait for the weekend to take out your trash. WRONG again! The trash chute area is closed on weekends! Hooray! The first week this was unannounced but in effect, trash piled up outside the chute areas. So you can't leave your trash out for the next round of pickup or you get fined, you can't put your trash down the chute because it is closed, you can't leave your trash outside the chute area because you risk more disciplinary action, and you can't let trash pile up in your apartment because of course it's unsanitary and you get in trouble when they inspect. I could keep going, but I won't.
Did not renew the lease and was so excited to move out!!! Their gym sucks, during my stay there, the running machine were broken down. They posted a note on the machines saying "will repair soon". However, the "repair" has lasted FOEVER!!! The most ridiculous thing is, they are still keep on showing guests the gym. Of course, new guests will not actually come and check if the running machines work or not. Moreover, they have Roach issue, big big issue. I tried different types of way to kill the roach and it's not helpful. Even if you keep your apartment clean, the roaches can find a way through either kitchen or bathroom to enter. (Dallas is hot in the summer, i think the roach gets feed really well at the trash room, which is connected with the apartment's hallway) Be honest with you, stay away from here. The only benefit here is the location or may be the discount they offer. No more!
I lived there for about a year. It is near to UTSW and relative cheap, so I moved in without much thought. That is my worst decision! The paper thin walls let any kind of voice in, It was so hard for me to sleep because of the noise from the stairs and lobby. Several of items in my apartment didn't work, after I told them, it takes more than 2 weeks to have a look at of them. My water pipeline leaked, and they told me they would repair it as soon as possible. Do you know how soon? One month! Everytime you complained about their effecinecy, they just all of things were on the way. There are more than 7 fees ecepet for rental fees. You need to pay for all of them. Never move in inwood on the park!
In wood on the park , NEVER AGAIN. I moved in 2 moths ago , they were offering very good discount,it was so close to UTSW , so I did not think twice.Before I signed , I asked them if any pet is in next doors, because I sold my house because of dog barking. They gave me next door pet free apartment, at least I thought so. First morning I woke up with dog barking. I complaint about the dog noise a couple of times, they checked a couple of times to be sure if downstairs apartment has dog from their system, they could not find any registered dogs. At last someone came and heard dogs noises. And they found it was their issue, they forgot to register the dog on contract. The walls are so thick, if you live except 5th floor, you will hear every noise, every carry on passing through hall, every steps coming from upstairs. I requested to change my apartment, I wont lie , they accepted my request kindly and they found 5th floor apartment. But they refused to refund my parking fee, because 5th floor parking is free. I moved out twice in one month because of their fault. I loved my apartment, it was the brightest one. There is a construction across the street , two weeks ago I got a notice from management , according to notice, the construction would be started at 4 am. Everyday they start at 6:30 am. Not possible to sleep. Management never care about you. I was thinking to write this review but after today I decided to write. I have injury so I m working from home for 2 weeks, management left a notice 2-3 days ago in front of my door about mortgage company inspection, it is second time inspection in 2 months.When they knocked my door, I had very important meeting on phone. I told them , I can let them in , I wanted them to come back in 30 mins, they refused. I was still at meeting and the management started to call me, it distracted me. They disturbed my wife too, she also called me. I called them if they have any right to enter any permission. It looks like they have this right 28. line on contract. If you dont let them in , they have right to break your window , door, they dont care because you should pay, If you dont let them in , you must pat fine too. Think that I can sleep too, I can be sick. It is totally RUDENESS. If you want to move in, you must be ready for some fees; - You should have 100k rent insurance, if you select their suggested company , it is around $13. - You should pay parking fee for per contract - 100$ per car. - If you want to pay your rent automatically , you must pay 12$(for Visa) 15$ (for E- Check) (convenience fee), if you dont want to pay this fee, you should write only check and drop to drop box. - Be ready for additional fines, Those are only fees what I discovered in 2 months