I have lived at Brockton Apartments for over 4 years, and have thoroughly enjoyed the experience. The layout of the apartments is basically a few blocks of buildings with a variety of floor plans, tucked into a well-maintained residential neighborhood. Some of the things I like most: - Friendly office staff that manages to remember my name - Large mail deliveries accepted and held at the office - My building actually has garage parking underneath it, which is especially fantastic during the winter - Super quiet neighborhood - Very short drive to Target (I've walked), Marsh, and also close to Broadripple restaurants. - Maintenance crew has been immediately responsive. I've had minor issues such as an outlet that didn't work and central heating that went down, and both were resolved the next day after an electronic request was submitted. - Established trees and regular landscaping keep the neighborhood looking nice. There is also a small gym that was recently created next to the office with flat screen TV's that looks decent, but LA Fitness is close, so I haven't used it.
When my girlfriend and I decided to move here we thought it was going to be great 2 pools the place looks nice on outside and the people in the leasing office seemed nice. after close to a year in this place we are ready to leave. They lied to us saying that there would be 2 pools open for the summer but a month before the pools opened they tore the one closest to my place down for a "grill area" its just a patch of mud and grass. they told us if we are going to be late on payment let them know in advance, well we did but it didn't stop them from charging us $75 dollars in late fees plus close to $200 for court fees because they started the eviction process. We complained about ants getting into our place and said it was our problem. If you have to watch a dog for family or a friend brings their dog over they will try and charge you $220 because its "your pet". They got rid of all the mailboxes for the town houses so its now a community mailbox. They got rid of the garbage bins around the neighborhood and put in a big trash compactor. The ladies in the office are all rude and have no respect for people. Lock your car doors people will brake into them and steal your possessions. Also rent for a 2 bedroom townhouse will run you about $920. Most of the townhouses have no outside water spigot. I wouldn't recommend this place to anyone.
Lived at Brockton for a year. Very sad to have to move to a different city. The moving in process was hectic on my part because of work/etc. but the office staff was super nice and helpful. Living was really great on a regular basis. Everyone in the office always remembered my name, my dog's name, and my apartment number - even stories I told them well over a year ago. Never had any building issues, but when I did, they fixed immediately. Location was awesome, too. I literally have nothing bad to say. They get a well-deserved and respected 5-stars. If you are a good tenant (pay everything on time) and realize that apartment complexes are businesses, then you will be fine here. Yes, construction happens. Yes, pools close. Yes, mailboxes are moved. Yes, you will be charged fees if you are an idiot.
They have recently come under new management and while before I would recommend them, I now say stay away this is not the same place as the previous ratings implied.