Our experience living in this apartment complex was anything but pleasant. I would absolutely NOT recommend Parc 410 to anyone. Do yourself a favor and spend the extra money to get a nicer and much better apartment, you will thank me later. Here is why I had such a negative experience at this complex: Initially, when touring the complex, we were told that we would be receiving a ceiling fan as well lighting in the rooms. We received neither of these things. WARNING: There is NO included lighting in any of the bedrooms or living rooms. You must purchase your own. The apartment that they show while on tour looks NOTHING like the apartment you will be paying for. This is normally the case, but this was far too extreme. When we moved in, the apartment was freshly painted, and hastily so. There was paint all over the floor and counter tops. They had painted over tape and pen marks on the wall, and it was completely noticeable. The material they use for the counter tops is cheap and flakes away very quickly and easily. The cabinets, counter tops and drawers in the kitchen and bathrooms were scratched and damaged. The walls and ceilings were damaged in all the rooms, and the carpets were stained. We soon witnessed multiple domestic disputes, fights, drug paraphernalia, broken windows, and theft. We often felt unsafe in our own home. The police are constantly on the property (and not in a way that makes you feel safe). The entire property feels dangerous with numerous shady people living nearby. After living there for three days, the floor of the bathtub began to peel. The management said it was our fault for using corrosive cleaners when we hadn't even had a chance to fully unpack, let alone clean. He pretended to do us a favor by not charging us this time as if it was our fault, but assured us we would have to pay next time. It took weeks for maintenance to get around to doing any of the things we requested. They charge us for pest control and claim that they do monthly sprays for bugs. This is completely false. We kept our apartment very clean but it soon became filled with roaches! After a few months of living there, we began to have problems with our water heater. The maintenance man eventually got around to fixing the problem. However, a few days later, we began to smell smoke. After I had called and made sure to tell them in was an emergency, it still took an hour to get to the apartment. The new maintenance man was in shock. He could not believe that the last maintenance man had left exposed wires which were getting dripped on by our A.C. unit. The pool and gym are constantly and frequently closed for repairs or cleaning. The people that work in the office are often never the same people. With a rotating cast of management, all with different answers to your questions, there is a lot of miscommunication and unexpected billing. You will get one answer from a worker and a few days later you will receive a phone call correcting their mistakes by a manager. Then when you go up to talk in person, you will be greeted by a different manager with a different response, then a subsequent phone call correcting THAT mistake. It's utterly ridiculous and very unprofessional. This had happened on multiple occasions while under different management (and even under the same management). WARNING: Parc 410 will have very little communication with you. They do NOT help when you have a problem and are very slow to respond. They rarely put notices on the doors when there are problems. They will NEVER send you an email if there is any questions or miscommunications about anything. They claim that these actions are complementary and will just blindly charge and bill you. They hardly keep anything in writing unless it's used to add additional charges. It feels like these people don't care about their job or the people living there. It's very unwelcoming and unaccommodating. This establishment is neither appropriate or sufficient to live in. Please look elsewhere for an apartment. This place is NOT for you.
Not a good complex to live at! None of the leasing staff is ever the same constantly changing was lied to about reoccurring fees every month, maintance is a pain to get them to fix anything! Had a water leak in the shower for over a month that they could not come fix until it started leaking to the down stairs apartment they decided to come fix it at this point the water bill had sky rocketed. As well as the Ac stopped working middle of summer it was 89 degrees in the apartment! And I was told they would come fix it when they had time! when they finally had time a few days later to fix it, it stopped working within 3 Days! Yet another week for them to come out and fix it! Going to the main office I was treated like I had no idea what I was talking about. They bring up charges that they say are pat due can not tell you what they are for! Over all not a good complex to live can not wait till lease is up!
Its long but its worth reading trust me. Honestly the Manger Nikki However you spell it is so beyond rude. I've never had to deal with such unprofessional management at an apartment complex. Honestly the apartments aren't even worth it your paying almost $700 for apartments that are worth $500, $540 the most. The walls are thin the shower creeks every time you step in the tub. The pools are always closed and when I asked her for the regional manages number she said she didn't have it what kind of property manager doesn't have her regional's number come on! Maintenance is the worst, poor maintenance man was the only one on the property for a while. The pool does not have a light which is a safety hazard. My apartment had roaches along with the fridge when i moved in, the apartment was no where near move in ready. The counters were peeling and the wood floors aren't even real wood the back pool has absolutely no light the only good thing about the property is the picnic area. I actually wouldn't be surprised if they get shut down in a few years. Please don't pay money to move here I'm warning you its the worst apartment complex I've ever lived at. DON'T MOVE HERE! IT'S A WASTE OF YOUR MONEY AND TIME. YOU WILL REGRET IT!
We've been living here for about three years, and it's been a perpetual headache. First, the front office is a disaster. The turn-over rate is so high, I don't even bother anymore with trying to remember names because I know I'll probably never see them again. I don't think they know how to manage anything, but are very quick to pretend like they do. Trying to get maintenance done is like pulling teeth. Our hot water heater was broken, so it was just constantly running. It took a week to get someone out here to fix it, and we had to cover the $200 electricity bill because of it, which is ridiculous. The maintenance workers are like ghosts. The outside light bulb went out in front of our apartment, making it very hard to see at night, and even though we told them multiple times, it took literally two months for someone to change the light bulb, that I guess they found in the trash because it went out within a week of being replaced. They are also very unprofessional, and think it's completely okay to just barge into apartments without any notice at all. One morning, one of them was pounding on the door incredibly hard and yelling "MAINTENANCE," which scared me. And before I even had the chance to put on some pants to answer the door, he started trying to force his way in. Not with a key or anything, but grabbing the doorknob and forcefully pushing against the door like he was about to break in. When I answered, he seemed really surprised that I was home, and stuttered about how he left his toolbox here when he came to fix our fridge the week prior, which did not happen, because our fridge has never given us any problems. When I told him this, he acted like I was confused or something, and said he definitely was here a few days before, and that he just needed to come in to get his "toolbox." It was extremely unsettling and I felt very unsafe after this incident. We told the front office about this, but of course they didn't do anything. Oh, and the pool is constantly breaking and gets incredibly disgusting because they just let the water stand and it often turns a pretty shade of vomit green. Sometimes it even develops a scummy surface that makes it look like the Swamp Thing dwells in it. They have a serious roach infestation, as well. It's disgusting, and while they claim they have someone come out once a week to spray, I've only seen him once. Three years ago. I'm quite certain the bugs travel through the drains, and it is not uncommon to see one once a day. It doesn't matter how clean or tidy you keep your apartment, there is a serious infestation and you will encounter a great number of bugs. I have to keep multiple cans of Raid around the apartment for easy access, it's awful. They also like to just make up random charges and make you pay them, but they also will not actually tell you they're charging you. They will let these charges add up and up for a few months before telling you that you suddenly owe them $100 that has been accumulating each month, and when you ask why they didn't tell you earlier, they'll say "that's not our responsibility," because that makes sense. I guess they just expect you read their minds or maybe have psychic abilities, because you're just supposed to know they're charging you on the down-low, and if you don't, that's your own fault because it's not their responsibility to tell you that you owe them money, even though they don't include it on rent statements or anything. Totally reasonable, right? Basically, this place is awful. The only good thing I have to say about it is all the cats that hang around. Literally the only thing keeping me here this past year was the cats, because I love them and they're great. Though please note that if you are not a fan of stray cats, you will not be happy here because they're everywhere, and I've named half of them. So, yeah. Bottom line is, you don't want to live here. Completely unprofessional, roach infested, poorly maintained, and basically terrible. I am moving out soon, and I couldn't be more excited to get out of here. 0/10
The management at Parc 410 is some of the worst managent I've ever dealt with from any place of business period. They love to give you the run-around here. They keep nothing they tell you on record. The maintenence only cares what the outside of the apartments look like NOT the interior. They treat you like your an idiot. The gates never work. The pool was down most of the summer and the washers and dryers are always out of order. I could honestly go on. This place sucks, don't move here!