SKIP AT ALL COSTS!!!!!! The rates are the same as REAL luxury apartments, yet these are old. Don't be fooled by upgrades. The wiring is crap, the cable is crap, the office staff is crap, new leasing company is crap. Simple as that. 4 friends still live there and can't wait for their lease to be open. How about this, I haven't gotten my deposit of $1200 back. It's currently November and that was May when I moved. Now no one emails me back, answers the phone, or returns messages. These people are shady. STAY AWAY. You've been warned.
There is nothing luxurious about these apartments. Let me list some reasons why you should not live here. 1. Maintenance does not know what they are doing. I've repeatedly submitted service requests for the same problems, and have been waiting over 6 months for repairs. Once the maintenance guys are in my apartment, their idea of fixing mold issues, is to paint over it. They don't care about your living space and track dirt everywhere. The bathroom mirror fell off of the wall, and instead of mounting it, they leaned it up against the wall and tried to glue it down with caulk. 2. The management has no empathy for it's tenants. When the maintenance issues were brought directly to the manager, my issues still were not completed. When emailed, there is no response. When asked to talk about upcoming lease renewal, there was no response. When asked to follow up with maintenance requests, there was no response. When asked for light bulbs and new air-filters, there was no response. I helped a neighbor with wheelchair related issues, and when I asked them why they hadn't installed bathtub rails for this tenant, they blamed him. Every communication with this place has been terrible. 3. The tenants are not all first-class citizens. What I mean by that, is that since I've lived here, I've run into multiple people on meth and other various drugs, as well as seen drug deals done in the parking lot. Be weary of bringing children here. 4.The cost of living is not justified. I pay roughly $1100 dollars a month for a 700sq ft. 1-bd apartment. Rent is $875 (They are trying to raise it to $915) per month. But there is a mandatory $200 service fee for maintenance. This includes non-HD cable, unreliable internet, sewer, and water. There is no option to refuse cable. 5. This part of town is not Buckhead or Midtown. It's right in the middle, and if you enjoy strip clubs and homeless activity, the you'd feel right at home. This location is not worth the cost of living in this apartment. The "Security gate" never works, so people are free to come and go as they please. I could list many other reasons why I don't like living here, but my recommendation is to stay away. Pay a little extra if you can, and live somewhere where you feel safe.
I have lived here for 3 years and have had 5 different management companies. We have had issue after issue come since moving in. The only reason that we have stayed is the proximity to midtown and the highway. Right now the AC has been out twice in a month. Last time it took 3 days for them to fix it and now we need a completely new one and they said we wont get one till next week. Maintenance put a window unit in the LIVING ROOM area expecting it to cool the apartment. Umm those are made to cool a single room not 750 square feet. My patio door no longer closes all the way. We put in a service request about 2 weeks ago and they still have not come in to fix. My dryer was broken last winter and it took a MONTH for them to replace it. Our paint and carpet need to be replaced (they had duct tape underneath the patio door, remember the one that doesn't close anymore, to keep it down) and they wont do it until we move out. WORST APARTMENTS EVER. the only saving grace is the location. They are not luxury apartments at all, everything is done on the cheep.
DON'T DO THIS TO YOURSELF! I'm stuck in my lease until next year, but I would do anything to get out. Management is a nightmare. They are always "too busy" to deal with any actual problems.. just wait to read those. They never answer the phone in the office. I've actually walked into the office to see Renata online shopping when she was supposed to be helping me, which she said she "forgot to do". The maintenance team is a joke. None of them are licensed and they are incredibly rude. JB has yelled at me on more than one occasion, it is now at the point where I am nervous about the fact that he has a key to my apartment! The maintenance team "fixes" things in your home so that they look better, but before you know it.. it's broken again (or you're hurt). They put their residents in incredibly dangerous situations. The complex is also a mess. There are cigarette butts all over my building and cars that have been sitting for months in the parking lot. The whole place needs a really good pressure wash and paint job. Ever since I moved in 3 months ago, I have had a heavy metal air vent fall on my head, a glass light bulb break on my porch, windows/doors/locks that would not open/close also let in outside air/bugs, CEILING LEAKS (straight rain water coming in through my ceiling... it's STILL LEAKING), dirty ice, broken dryer, broken toilet (that wasn't fun), now my ceiling fan is about to fall out (can't wait to see how long they will wait to fix this one), etc. I've tried to contact the corporate offices and nothing seems to be getting done. Overall... DON'T MOVE HERE. I know the price looks attractive at first, but once they tack on the conservice fees and the fact that you have to have their crappy internet/cable, you're paying just as much money as the other apartments but dealing with the worst company I have ever, in my life, experienced.
The only thing good about this complex is the location!!!