Wife and I lived here at 5788 for right at 4 years. Multiple problems with fleas, mold, a staircase that was so slippery when wet we had two slip and falls and took a year to have addressed (still not fixed) dishwasher that repeatedly had dirt in it, a/c that was having issues that they "resolved" and ended up flooding my downstairs neighbor. Mold that had to be treated twice due to issues in the crawl space etc. my job also requires me to move on short notice. We made them aware of this and were told that since they were corporate housing they would work with us on early lease termination. That didn't happen, charged 60 days rent us 2 months penalty fee with no effort on their part to get the unit leased to avoid the fees. Would not recommend at all, make sure you look at the crime statistics and inquire about the recent shootings, muggings and car break ins, don't say I didn't warn you!
I've recently started working here as a transfer from other McKinley property. This is by far the best property. We are work I g hard to maintain your service request and keep the property looking as clean as possible. The property received recent upgrades. New roofs,New Windows,New patio screens,New paint inside and out,New asphalt and soon to come New landscape and New racket ball court. Also the pools are being resurfaced and pavers have been added. New pool furniture to give it that modern look. Must come see. Residents are the best I've seen.
I have lived here about a month, the place is not bad, I like the scenery, the neighbors are friendly. The staff is friendly. I have had no real trouble with staying here or maintence. I will say that Maintence does stay busy, but they replaced my fridge with a new one when requested, fixed the eyes on the stove and other concerns. The pools are clean, the area is fairly clean. A walk area for dogs with dog poop bags and trash. The apartment is also close to vets, medical centers, grocery, dental, starbuck and more all within walking distance. Millinium Mall is just a 15 minute drive, Universal is just down the road, so its really a good location to live in if you want easy access to things.
Maintenance Nightmare and high manager turn-over. It started soon after I moved in with having to email 12 maintenance items to the first (of 3!) property manager that were either broken, dirty, or not working correctly. Over the next 10 months I had another 11 maintenance item with the worst being mold under the floor causing me to vacate the apartment. It was caused by a water leak 4 months prior coming through the outside wall that was improperly repaired leading to another leak 2 months later causing mold damage underneath the flooring. They offered to let me out of my lease but no compensation for rent paid will the place was unlivable. Only a few days in a hotel which I still had to pay rent for on the apartment! Nor reimbursement in moving to a new place or storage of my stuff while they fixed the problem. I and the moving help had to wear a surgical mask while moving due to the fumes! Managements other option was to cram all my stuff into the bedroom, fix the living room then swap the items while fixing the bedroom which is utterly ridiculous, because they would not be responsible for any damage! Their care is all talk and that's it. With 3 managers in the 11 months I was there speaks to management problems. I would give this place a 0 out 10!
DO NOT RENT HERE! I've lived here for a year and I'm happy to say that I'm moving out. After the shooting last week I DO NOT feel safe here. Between the mold, speeding, and constant dents in my car this place has been a nightmare. Did I mention that many residents simply pile garbage up on their lanai in bags for weeks on end instead of walking it to the dumpsters? The scent of raw trash and sound of thumping bass is your daily routine. I really really wish I was able to post images of this as proof. I've requested almost daily that the management have the garbage removed from tenants lanais but nothing is ever done. If you value your health, vehicles and now after the recent shooting in which a 16 year old kid was shot in the face, your safety, rent elsewhere.