first off i just moved into DeZavala Oaks and before i did i read some reviews and a lot of them were not good at all........things like management was horrible.....charges were incurred that were not discussed.....complex was loud.........parking was bad........ I just want to set the record straight in hope that future residents won't be scared away by the bad reviews. I think most people never write a review unless their mad so thats why there are so many bad ones My experience has been nothing but great.....all the management and staff have been very helpful and went above and beyond to help me get this apartment. I choose one of the units that had been renovated and its beautiful.......one of the reviews stated that the units didn't look like the models but they must be blind.....my unit looks exactly like the model and i'm so happy with it! I would highly recommend this property to anyone looking for a place in this area.......i believe you will be completely satisfied just as i am.
New management sucks. Theyll charge you late fees and other expenses for no reason. Parking is horrible they should have set the huge containers else where. Maintenance are wack and dont help ive been waiting for quite some time now just for them to fix a outlet. Can wait to move out and im not going to recommend any body to move here.
im very happy because im moving soon from this location the worst place ever
Since me and my partner moved to this place we have been charged extra fees and late fees for no reason. I cannot wait for my lease to be over!! First, we were told that the pet deposit will be 300 dlls and no monthly charges would be required regarding this issue. However, we were charged 10 dlls a month. Second, they indicated that electricity should be installed under our name, but they never said it had to be before the moving date, so we were charged a 100 dlls fee for that. Also, I personally went and talked with one of the ladies about the renters insurance because we were being charged for ir even though we had one, and she told me to email her the paper because she did not have it on file. Si I did, only to find out next month that she did not put it on file and we were charged for it again. I went in person once again and talked with the other lady, and this time I brought the paper instead of e mailing it. Then, three months later when I was trying to pay the rent online since I was out of town, I see that I am still getting charged for renters insurance. My partner calls the front office to see what is happening and they said we did not have the paper on file, he said I went twice already and for them to look for it and there it was. We requested a refund and they said there was no proof that we had paid for that so we could not get a refund. I do not recommend this place to anybody, they just want to charge their residents for extra stuff. Plus, they get flooded every time it rains and they will never give a refund even if it was their mistake.
Noisy factory next door during night-time, and early lawn mowing sucks, management just tells you what you want to hear but never do anything about anything, also unsafe my apt was broken into and someone stole all my stuff, the gate never works.