Awful maintenance and staff. The staff was good when we moved but but now it's horrible. Things get broken very often and it's annoying.
[Disclaimer: I wasn't asked or paid by Redmond Hill Apartments to write this.] My family and I have lived in a Redmond Hill apartment for two years so far, and our experience (for the most part) have been very positive. 1. The complex is run by Essex, not by Archstone. 2. The managers are not crooks, but are regular and normal people, trying to do their best. They've been very helpful to us on many occasions. 3. I haven't seen any rats in two years. 4. I haven't heard any excessive noise in two years. 5. The facilities are open during their regular hours. 6. Parking is always hard to find, and the spaces are tight, but it's a reality of living in the Seattle area (just like rain). 7. Rent is high and is rising, but it's a reality of living in Redmond (the city administration needs to do something to address the growing problem that regular non-Microsoft working people can't afford to live in this town).
Facilities are never open. Staff is awful. Nickel and dime you for every expense. Live somewhere else.
Archstone Redmond Hill is run by crooks, has rats, and is extremely noisy. RATS, substandard appliances. But what's much worse than this is the management. I moved in with my dog, was told that if I signed the lease that day there would be no pet rent. After I complained four months later about the noisy refrigerator and the rat that kept coming in behind the substandard dishwasher, they noticed that they had forgotten to ask me for my pet deposit. They tacked another $50 onto my rent for the dog that they promised would be free, and then when I refused to pay the difference, they added an $8 per day late fee, charging me about $1000 for the next month, a few hundred dollars more than I agreed, and threatened eviction. DO NOT RENT HERE. I will sue them and post the judgment and also picket in front of the leasing office. Don't believe their lies. Secondly, THIS PLACE IS NOISY. It sounds like an earthquake when people walk down the stairs, the people upstairs aren't intentionally loud, but this place is made of crap materials so I can hear them walking and talking in the apartment upstairs. This is GHETTO.
Rented here for 2 years, they increased the rent every year, and when I left they wanted $1,500/mo for a 12 month lease from me, when I moved in I was paying $845/mo. It's loud, poorly insulated, even the lighting inside my unit was poor and very depressing. My neighbors were trash, my car was broken into while I lived here, one of my rent checks was stolen out of the office drop box and for 3 months I had no working washer in my unit. They refused to replace it for 3 months and instead they sent some Russian handyman into my unit to tell me I was putting too many clothes in. They only replaced after I refused to pay rent until I had a functioning washer. When I did move out, they charged me an extra month because I gave them my written notice 27 days in advance, not 30.