Currently live here. Moved in less than 2 months ago and am counting down the days until my lease is up. Walls are paper thin. The neighbors upstairs stomp like elephants, drag furniture around at all hours, and blast the TV so loud I can't hear my own TV. Other residents don't pick up their dog crap, and they're too lazy to open the lids to throw away their garbage so they just throw it in the general direction of the bin. Try to call staff repeatedly and only get voice-mail. I'm terrified to think of how much I'm going to get overcharged once I move out based on the comments on here. The office lost a package delivered at Christmas (my christmas present). The apartment itself is so-so. Maintenance guys were friendly and respected my 3rd shift schedule.
It's a nice place to live with good facilities and an OK price. It's barely in Lake Oswego so you get lake privileges. The office staff are friendly however not much of the security deposit was returned, as is the case with many of these types of rental properties.
I found that the rental staff, particularly Amy, were very helpful in my search for an apartment. I've heard and read a lot of bad things about this complex, but what I experienced was good. I decided not to rent here only because they didn't have the 2 bed 2 bath available when I needed to move, but Amy was willing to pull some strings and get the possible move in date closer to my time-frame. She was also very honest with me about why she didn't recommend their 2 bed 1 bath for roommates and I agreed with her assessment. She even gave me other apartment complex names when we realized that their apartments wouldn't work out. I felt that she really cared if I ended up in the right living situation and went out of her way to help.
I enjoyed my time here. It was safe and extremely close to the business park. My husband could cut through the woods and be home every day for lunch. Move out is expensive, however, and doesn't feel transparent at signing and therefore dishonest and leaves a bad taste in your mouth when you leave. For example, you must have the apartment professionally cleaned and carpets professionally cleaned. The maintenance department, which is excellent (prompt and professional), will do it for $130 for 5 hours of cleaning and something like $100 for the carpets. You'll have to get paint done, about $30 an hour, for any holes in the wall. If there are any pet stains, you'll have to pay for the carpets to be replaced. This one hurt. We ended up paying about $800. Coincidentally (or maybe not so much), this was our entire deposit. So, if you go into renting realizing you'll have to at least pay for the cleaning and painting (about $300) it won't hurt so much at the end. ***It's been 3 months since we've moved out, and I've tried at least 10 times to get a charge resolved on our movement--I had a 10 month lease but a bill for a 9 month carpet replacement. It went so far as the head person telling me, "Gee, that doesn't make sense. Let me get back to you tomorrow." But nothing was heard from her. I don't know if this is deliberate or just a result of poor organization. I've moved across country, so I can't just stop in.***
I lived here for 1 year, starting August 2013 and ending August 2014. The staff was nice enough, the one really caring person, Cassie Byrd, left shortly after I moved in. The parking lot flooded multiple times, a few times it was enough for us to alert neighbors to ensure water didn't get into the interior of their cars. The maintenance staff never fixed the drains. Every time it flooded the tenants ended up being the ones to clean the junk from the drains. They painted during the rainy season. Which resulted in wet paint washing off the walls and balconies and right into our patio and causing us to have brown and white painted foot prints that got all over the floor, not to mention my dogs had to walk on the water paint mixture every time we took them out. They power washed during freezing cold weather, causing the drive ways to ice over. My car slid down the driveway and almost hit a group of parked cars. It only stopped because of the speed bump at the bottom of the driveway. The sprinkler system squirted right into our windows if we ever left them open overnight. The rent was insanely high for a very small one bedroom. We found a 2 bedroom for $100 cheaper per month, in a community that wasn't so densely populated. When my lease expired I was given no notice, it is posted on their website with no alerts letting you know that there is a new lease to be signed. If you don't sign the lease then your rent will double. Ours went from $980 per month to $1960... For a small, cramped apartment. This is also the first place I ever rented from that took my entire deposit as well as sent me a bill for what they did when I moved out. $720 for new carpet, then they charged us to clean this brand new carpet. My wife and I left this place very clean. Yet we lost a deposit that was over very expensive and were told that we owed them even more money. I have NEVER been so disappointed with a rental