The living experience was not too bad, however the move out process is a total joke. My apartment was left pretty spotless, with the exception of the stove. I asked to be present during the walk through, and was given a date and time. The resident manager Monique was 15 minutes late, and then forgot a form in the office, and took another 5 minutes to get it. She did a quick walk through, and said she would finish it that week. I went in to sign paper work, and read that there would be a black light test done on the carpets, when I asked about it, she said it was for pets. I told them I've never even had a pet there, and the one and only time was when I was pet sitting for a day for a friend. She said it still needed to be done. When I called the following week, I was told I was being charged for pet carpet treatment due to heavy pet saturation throughout the apartment! There was no way the dog I had over for a day did that. They would have to just urinate all day all over the apartment. When I tried to contact the manager, she is always in a meeting or on vacation or what not, staff assure a call back, and still nothing. I have sent emails and not received responses. I have contacted the main office, and still nothing back from them. If you call at 3pm, it says you have reached them after hours, even though machine says business hours are from 8am-5pm. I will be seeking legal counsel, and suggest that if you rent here, you be prepared to as well.
This apartment was decent when I lived there then they completely ripped me off when I moved out. I left the place EXACTLY as I found it and yet they kept more than $700 of my deposit. While I was there maintenance proved themselves to be totally incompetent when they told me that the overflow for the dishwasher was "supposed" to drain the water from the dishwasher. I watched one of them flip a golf cart on its side when he tried to go up over a curb. Another maint. man showed me how to break into the garages when I locked my remote inside of it (note to existing residents, your car is NOT safe nor anything in your garage). The "security" gate rarely worked and was NOT working when my neighbor had his apartment broken into yet they told him that it was working. They hand out a "community" code so that you can give it to your friends so they can let themselves in through the gate. That is to say, there is NO security! Overall this place is no worse than most, just be prepared to lose your entire security deposit for no reason whatsoever. I will be taking them to court and will report the results thereof here.