Love it here at The Crossings of Oakbrook! I have had nothing but a great experience, friendly voices answer the phones, maint. have been great on all my request!! I have only had on complaint, the trash compactor fills fast over the weekend but always is taken care of on Monday.
Great staff and maintenance. There's a good amount of parking depending on where you live but some of the buildings have a lot less parking access than others. Also I could easily hear the neighbors above me and sometimes they would wake me up at night, so I suggest a noise maker of some sorts if you're a light sleeper like me.
Never had an issue except the condition of carpet when moving in. I liked the location but apartment was musty from dampness and Office staff RUDE and unprofessional, maintenance very good. Previous tenet had pet and carpet smelled of urine, previous tenet lived there 4 years. I had to request they clean carpet due to many stains then it was only apparent stains that were addressed. I shampooed carpet every six months in the 5 years I lived there. I was charged replacement cost on damage to 9 year or older carpet that appears on my credit report due to new management that came in they were very rude and unwilling to work with me on the charge. Life of apartment grade carpet is 5 years, regardless of any damage I'm not responsible for replacement because it has no use life left. I'm currently disputing the charge and in process of filing a claim against them.
Thanks to a friend living here, I found a nice apartment. I can walk to Krogers and my friend meets me on Sundays for breakfast at Frisch's Big Boy before we head up the road to church. The people in the office have been nice, but best is the location. The pool is nice and I like not having to mow my lawn anymore. I am so glad I got to sell my house and now I will relax all summer. Wish I had done this two years ago, could have gotten a lot more for the house.
You can hear everything in these apartments. We lived on the second level and we could hear the people below us talking and the people above us having sex. The management is so rude. The maintenance staff are very helpful and quick to fix problems. The pool is very nice in the summer. Very nice location too.