It's a quiet community and the staff is great, maintenance and office BUT the walls are THIN as well as the ceilings, I have rude neighbors who let their child run from one end of Thier apartment to the other . It sounds like thunder and it's all day and night. We have complained to no avail. Don't ever count on sleeping well unless you are on the top floor . And anyone who says Angel is not a good manager is a liar . THE STAFF AND MAINTENANCE crew is awesome . I once also had a clogged toilet but they were here within the hour . This crew is top notch for ALL seasons. The rent does go up a lot . I figure if I can outlast the toddler above me I can stay a few years depending on the rent
In 2011 when I moved in to this apartment, I found this place a home. The then management was awesome. The new management staff and the maintenance team lead by Rogger have since 2014 been profiling my family and me racially. I was not only shocked but also sweat ran down my spine to realize that my car had been towed. I had not ever seen this discriminatory act ever since I came to live in this apartment 5 years ago. This act was following a verbal complain I made to the leasing manager about a maintenance staff who was rude to my wife on two occasions, yelled at my kids because they were playing outside and insulted me because I had parked in front of the apartment to off load my grocery. I made a formal complain to the leasing manager and the spontaneous reaction I got was to get my car towed the next day the leasing manager followed up with the said maintenance staff. I had to pay $200.00 to get my car back. All my friends who had their first experience of this racial profiling, poor customer care/relationship, Hostile relationship and harassment or discriminated against on one-way or the other moved out. Although, they did everything to persuade me to move out I was adamant primarily because of the landscape. Rogger knows all my cars and knowing that he has the support of the new manager, with impunity, he ordered my car to be towed. The towing company driver gave me the name of the authorized staff/personnel and went further to tell me that he was specifically instructed to tow my car and my car was the only car he towed. This is not a concocted account or fictitious. For many years I have lived here this is my first review. My car was towed on March 24, 2015 and I got it back on March 27, 2015. I paid $200.00
In 2011 when my family moved into this apartment, we really found this place a home. Little did we know that not all that glitters is gold. My family is being racially profiled. We got our car towed because we had made a complain to management/leasing office that we are being harassed. This apartment is no longer a nice place to admire.
24/7 Maintenance Service - Big Lie. I was living in this place since long time...They decide what to keep in Balcony. Stay Away this place. This is big lie. Don't believe anything on the website. Nonbody cares if you don't get water or not, Mice in the building - 5 families from my apartment building left due to Mice issue, They never bother your problems. 24/7 Maintenance - My service requests always takes 2 - 3 days, if my Bathroom, Kitchen sinks get clogged, I have to live like that for 2 - 3 days. Nobody lifts phones in the weekends. If they lift one time, they will hang the phone like that for 10 mins. people from central maintaince team says, ticket opened for the issue, but nobody claim responsibility for that issue. I was locked here in between lease. I don't recommend this place for anybody, mainly living with kids. Gosh, what if Kids living with places that have mice.Imagine yourself. For god sake this is what they sell for you living. Thanks Manoj
Do yourself a favor and try to avoid this place. The lies started from the start of application. They said we would be on first floor, because we had a dog but nope. Then we had to deal with downstairs neighbor banging on their ceiling at us at 1 AM because our dog doesn't understand that it's bed time (the walls and floors are not insulated well). Then they said we would be on the side of the building not facing parking lot, nope. They nickle and dime you for everything, the pool, parking and trash pickup are not included in rent quote. If you do decide to move here, pay the deposit, not the bond. The lady who scammed us told us we were buying an insurance bond in case of any damages it would go towards that, complete lie and costed us $175 that will not go towards anything but their pockets. Finally, don't get suckered in by low rental rates, they jack up the rent after your first year by over 25%. These people are running a nice money making operation, don't get fooled by their nicely manacured building, the other buildings they don't show you on the tour aren't that nice. The grass doesn't even grow in most places and mud is everywhere. I've been renting for years, stayed in over 12 different apartments all over the north east coast and this place is by far the worst to deal with, what a headache, can't wait to move out. You can do better than here, keep searching. (first time posting a review of any type of business, that's how unacceptable I find their practices). Have a good day.