Rent is late on the 2nd. No leeway! I have a terribly noisy upstairs neighbor. Screams at her children constantly. Comes in late at night and stomps around. Sounds like a bowling alley up there. Management said they sent letters to her to be quiet, but if so, she ignores them. Not very good at keeping breeze ways swept and clean. Stairs are also bad. Most of the apartments have the wide slat blinds. I had to ask for new blinds when I moved in and they gave me very, very cheap ones (crease if barely touched) and they did not cut off the excess. They would not replace the sliding door blinds which are filthy and very old.
Maintenance has been fairly prompt. Front desk has been very kind and happy to answer all of our questions. Tennis courts are pretty nasty. It's all dog poop. And the stairs on our building need to be fixed. My roommate fell and broke her foot on them.
The new management has been a big improvement,problems are addressed in a more timely fashion. I would like to see coupons or ways to save money, just renewed and rent went up! Somewhat pricey for the age of the apartments but overall decent place to live. Biggest issue is with people not cleaning up after pets and the cost.
So much better then my last apartment. Rent is reasonable. They apartment is nice and comfy. Quite neighborhood unlike my last apartment. My gas went out todayour 02/14/2016. Called the maintenance man, he was right out fixed the problem got our heat back on. I'm happy to finally be in a good area. Love the dog park, love the grounds. Great place, nice people, I do recommend the apartments.
I pay way too much for how run-down the place is. The fireplace has never worked, the porch is caving and scary to step on, the heat/AC is a joke. Our dryer vent nearly caught fire because, we found out, they hadn't cleaned the internal vents out like they're required to do at least once a year (which, of course, they tried their hardest to blame on us, saying our dryer was the source of the problem), and then when they cut a huge hole in our laundry room to get rid of the burnt piping, they left it for a month. A MONTH. They said that we couldn't use our dryer until they fixed it, and they would fix it in a week. Reasonable and totally understandable. Week passes, we email for an update, and they say it'll be one more week. TWO weeks after that, I emailed them today because we haven't seen anything get done. A month without a dryer after saying you'd fix it within the week? Unbelievable. Awful communication, they don't tell you anything, they try to peg problems on you, and they don't follow through with promises. They also took money out of my roommates account without their permission to pay rent. She paid online once, but she NEVER set up automatic deposit. Office refused to refund money, so we paid double rent one month. Like other people have said, they'll find any excuse to milk money out of you. Do. Not. Move here. I can't wait for the lease to be up.