I really enjoy living here and would definitely recommend it to a friend. Currently finishing up construction, which means all apartments have new windows (can barely hear any noise from outside or interstate). The maintenance response is fast, I had a non-emergent issue with my garbage disposal and it was taken care of within 24 hours. The staff is wonderful, the maintenance men are polite and professional as is the leasing office staff! Arielle showed us the apartment and it was a seamless process. She answered all our questions promptly, was extremely nice and super helpful during the showing and the application process was very simple. Arielle is still my go-to person for just about anything and you'll never catch her without a smile.
Issues with the apartments: 1) Construction noise is simply unbearable. Constant banging against the wall and whirling noises. 2) Even when you call the apartment community they say they will address the issue and someone will call. No one ever calls. They are either too busy, or the staff say they are new. All excuses to not call you back. 3) Construction is supposed to stop at 2 pm on Friday's it does not ! 4) Our car got broken into. No cameras. It even took them days to replace the remote. Reason: the staff was new. No one new how to operate the software. Isn't that supposed to be part of the training. 5) Though the office is supposed to close at 6 pm, they often close at 5 pm. On asking they say it was decided suddenly that morning. Seriously, couldn't they notify the residents or even leave a notice on the door outside the leasing office? One of the staff was rude to the extent of changing the return time on the clock outside the leasing office to 5 pm right in front of us. 6) Why did they not tell us that construction was supposed to happen inside the apartment when we signed our lease. They would have known it then since construction started soon after. 7) We have often seen homeless people inside the community searching through garbage. We have notified the leasing office. Has anything been done? 8) Rents are over the roof. Had we known that we would be dealing with construction within the apartment and that it involved so much noise we would have not signed the lease at all. 9) The fire alarm has gone off several times at night probably due to construction. Leasing office said they are doing something about it. So what has been done. Do they care to notify the residents. 10) There seems to be a constant churn in staff. Just not worth what we are paying for! May god help you if you are sick and have to stay at home during construction.
The construction and ESSEX buyout has made this once nice apartment complex completely unlivable. There is no discount on rent for any of the work going on. The work which consists of manually demolishing all of the exterior of the building (with sledge hammers and pry bars), demolishing all of the planted fixtures (with bull dozers and industrial jackhammers attached to bulldozers), and demolition of all of the walkways, starts M-F at 8 am and runs until 5pm and is planned to continue for over a year. There are loose nails and pieces of construction debris everywhere, in addition to a sickening white dust from crushed stucco coating everything. They also (even with this construction) raise the rent 10% every year as a rule (yet every year they say that it is a one time thing... we have lived here for four years and received a 8-9.9% increase notice every year) ... so right now I could not recommend against this place enough. The staff in the office is nice and courteous but completely ineffectual at fixing anything as any complaints or problems have to go through "Corporate", their parent company of ESSEX. "Corporate" is a nameless faceless entity that has no regard for the tenants of this complex and solely wants to extract as much money as they possibly can while spending as little as they possibly can under Emeryville, CA statutes (which are some of the loosest in the country with almost no renter protection at all.) I have been a resident here for four years and this used to be a very nice place to live, with top amenities and a caring management office, but it has been replaced with a corporate wall, endless noise, and no sense of community whatsoever. If I could give it 0 stars I would... hopefully the living environment improves and I can change my review, but with the current ownership I don't see any light at the end of the tunnel at all.
I was really excited about this place before I visited. Avenue 64 sounded fresh and luxurious. However, when I visited, I was discouraged. * There were trash and bugs all over the hallways as residents leave messes outside their doors. * The trash room looked like hell. * The walls are thin. You could hear a lot. * The leasing attendant was very "salesperson" like. I know they have to be, but it was transparent. * The halls, carpets and elevators were very unkept. There was obvious damage. * The location of Emeryville just isn't as ideal. Yes, there is an Emery-Go-Round that takes you from the MacArthur around town but if you're in a rush it can be inconvenient. * Smells like weed constantly. I know it's SF, but it's more than other places. So, the conditions of the grounds and the carelessness of the tenants really made me cross this off the list, and fast. It's not worth the price. If you're a 20-year old fresh out of college with a trust fund, you might be ok here.
Awful. Don't ever move here. The decided one day to lay asphalt right outside our door and didn't tell us.