I am writing this review to recognize the outstanding management. Katrina has always gone above and beyond to take care of all my needs. The property is beautiful-if you ever have any issues, just voice it to the staff and they WILL take care of it. I have had some concerns, but Katrina always took care of me. You will fall in love with the pool, the gym, and all the amenities they offer. Its a gorgeous facility, very safe, and in a very nice part of town. I highly recommend Amli at Escena.
Amli at la Villita has it all! Do not let the negative reviews fool you. I have been working with the leasing team since mid-January and have been nothing but utterly surprised and blown away by the top-notch service their team brings to the table!!! The management staff has been impeccable and I would have to say one of the best I've worked with. Yes, all companies and properties have their issues, so take the negative reviews with a grain of salt, but know that there are several of us who plan on staying at La Villita for years to come!!
This apartment has HORRIBLE management. THEY GAVE OUT MY PERSONAL INFORMATION WITHOUT MY PERMISSION TO ANOTHER TENANT BECAUSE HE ASKED FOR IT. Not only that, I was treated with the most disrespect I have ever encountered in my life. Management is all bubbly and fake to you face, but will do nothing for you if you need them. I was accused of lying by the management and they did nothing when my car was vandalized in THEIR parking lot, they told me I probably got it elsewhere, which not possible. Also, as I stood in the lobby waiting for a package, I could over hear them talking crap about me in the hallway. How unprofessional and downright tacky. Furthermore, after filing a complaint with the corporate office, nothing was done. DO NOT MOVE HERE!!
All I can say is that the last few months have been terrible. Serious maintenance problems started the instant moved in. I would seriously reconsider any idea of moving here. Rude staff, unreliable maintenance and over priced. I will not be full filling my lease and would have to say this is the worst apt experience I have ever had. I have heard many of the residents are anxiously awaiting for the complex on Royal ln to open. Check it out.