I've moved into this complex about two months ago and so far my experience has been total disappointment. This is one of the loudest and nosiest apartment complexes that I've ever lived in the last 15 years! And that comes from someone who's lived in downtown of some of the main cities in US. If you want to have the right to some peace and tranquility and expect to enjoy your nightly sleep, this apartment complex IS NOT for you! Here are some facts about this complex to keep in mind: 1. Excessively and unreasonably loud motorcycles revving in front of your apartment (next to your bedroom window) day and night: Does not matter 12 midnight, 2 am, 5 am or the whole day. This complex has been turned into a garage for old and used loud motorcycles. Bikes revving above 120 decibels (coming in and out of the complex) has become a nightmare here. So say Goodbye to some peace and quiet the entire day and night if you want to live here. Living close to a busy street like S town center dr by itself is bad enough and the siren of the police cars, and loud bikes revving have become a Lullaby at nights. The Metro police could not care less on how illegal bikes are competing to be louder and louder on this street. You cannot convince anyone that you need to go above 110 decibels in a normal street, for safety reasons! Especially at 2 am or 5 am in the morning, when no one else is on the road! 2. Paper thin walls: There is no installation properly installed within the complexes and basically you are paying A LOT to share your bedroom with everyone else. 3. Barking dogs: If you had any luck getting sleep the entire night, be prepared to wake up with wild dogs barking and running in the complex. 4. Vandalizing and wrecking your car: Few months ago, we had cases that cars have been broken into. 5. Poor management: The manager you see in front of you has no power to enforce anything. They are just a poppet working on behalf of a greedy company who ONLY cares about keeping this complex full. Does not matter if your neighbors are scumbags! As long as you pay, you are good to go. 6. Pet waste everywhere: There is no garbage bin in the entire complex and dogs' waste is almost everywhere! 7. No proper gym or pool
Do yourself a favor and stay at a hotel until you find a nice house. DO NOT sign a lease with these crooks. I signed a 6 month lease after moving to the area for an internship. The internship turned to a career and the lease turned into a nightmare. In January 2014 I moved to canyon villas from the Seattle area. It was nice enough, with a pool, and an "Exercise" room, I figured for $1100 a month it was a good enough deal. However after a few months in the area I realized this is way too much for what you get.... Luckily I only signed a 6 month lease so No big deal, I can move into a nice house for $1000 a month and it will have been a good enough place for 6 months...... Boy was I wrong. Upon moving into my apartment in the first week.... My dishwasher exploded with foam. apparently it hadn't been cleaned properly. My Ice machine broke..... 3 times. they tried to "fix it" each time, and needless to say I have been buying bags of ice for the last 2 months while my ice machine spits dirt into my freezer.The master bathroom also had some plumbing issues, this caused my bathroom wall to flood and suffer water damage. When I asked that it be repaired, they told me it wasnt a big deal, but my bathroom smelled like mold for weeks after. And when they finally came to repair it, they left all the moldy crap they scraped from the wall, in my little bathroom garbage can. They literally piled drywall and construction debris into a 3 gallon trash can then left it for me to take out. The second bathroom also flooded due to a disgusting rotten seal in the shower door. If I was in college I could see how these would be minor, but at nearly 30, this sh*t is gross. Now to the pool/gym..... The pool is actually pretty nice, besides the fact that it is only 3.5 ft at its deepest. The exercise room on the other hand is in shambles. The universal has some jankey cables and is missing pins to secure the weights, also several of the weight plates are broken. Be careful opening the gates to the pool however, they are often jammed and have sharp rusty edges. Now to the move out. GOOD F*CKING LUCK! My lease was only for 6 months. I had made it pretty clear I would not be staying any longer, however apparently if you don't submit a notice in their office, they are able to make you stay.... crazy huh? apparently even if you get into a screaming match with the manager and say you cant wait to move out at the end of the month, you must still submit it in writing.... They will definitely be hearing from my lawyer. Also they will not disclose your rental verification unless you pay them $35. I have lived in 5 different states and this had never happened to me before. I told them I wasn't going to pay it and they basically said good luck with your move, but they wont let me leave for another 30 days because apparently telling them you're leaving isn't the same as a notice to vacate. Also since I have been here, they have raised the cost of water, when no company in Las Vegas has raised their prices. they also have only one dumpster that is constantly overflowing, and is a cesspool for cockroaches and other creatures. That alone should be a good enough reason to get out of a lease. Unsuitable/unsanitary conditions. It smells like carnival bathroom, and don't breathe if its over 105. the garbage juice boils over and gags you all the way from your car.
WELCOME HOME TO "BIG BROTHER." I have lived in numerous upscale apartment complexes over the years, and never had an issue. However, living at Canyon Villa is like living under the microscope of management. The management routinely contacts law enforcement and provides them with the names and apartment numbers of residents who have out-of-state license plates on their vehicles. I was on a temporary assignment in Nevada and received a notice on my vehicle regarding my out-of-state license plates that had been reported to law enforcement by management. This resulted in time and expense of having to go through the court process to explain the temporary nature of my residency. One morning, I placed my trash outside my door for a period of 50 minutes and took it out when I went to work. When I returned home from work, a manager notice was on my door instructing me not to leave my trash by the front door. That means someone would have had to observe trash in front of my door from 8:00am to 8:50am. I agree that trash should not be on the front door, but it is very disconcerting to know that management took notice during a 50 minute time frame. I am a responsible pet owner who always picks up pet waste. Another day I came home from work only to find a manager notice on my door regarding pet waste, a notice for which I was singled out merely because I am a pet owner. Another time, I had placed storage bins on my patio. I received yet another manager notice on my door instructing me that storage bins cannot be placed on the patio. It was not a pleasant feeling to come home wondering what sort of notice would be on my door.
BAD BAD CUSTOMER SERVICE THEY SUCK ASS NO STAR
I lived here for 7 years and the staff was always extremely friendly, grounds well maintained, maintenance requests were taken care of in a timely manner. Sadly there was only one trash compacter by the back gate which quite often would fill up incredibly fast and so many times would be over flowing with residential trash bags etc all the way to the street. I would live there again though, I loved our apartment!