My sister and I are current residents here and we haven't had any major issues with the office staff up until today. We were really considering renewing our lease but now are second guessing this because of how rude and unprofessional some of the office staff has treated us. They have not kept loyal to their word and as a leasing consultant myself, I think the office staff should be a lot more resident focused and respectful. There has been some miscommunication and mistreatment. The move in process was very smooth and nice but I feel as though now as residents we have not been shown much appreciation and satisfaction. If you like living at a place where the office staff doesn't make you feel at home, then this is your place. But if you are actually looking for a nice and respectable home such as a single mother as myself, I probably wouldn't waste my time looking here. The only reason I would still consider renewing a lease here is because its convenient money wise. I will say that as of today, I will be contacting the Better Business Bureau. Treatment like today was very unacceptable.
I feel as if any person has anything bad to say about this complex, they themselves were the issue. The staff have been kind and have done nothing but everything they could to make living there enjoyable. As long as you are a respectable tenant you will have no issues. Apartment prices fluctuate, like any other apartment complex throughout America, but they are worth the expense. A lot of other places I looked before residing there had just the same luxuries, but twice the price. With anyone giving this complex a bad review and telling you to look elsewhere or 'do your research'... their word of advice needs to be revised to use your common sense. This is a great complex and you should not think twice about checking them out if you are looking for a new place. Do not judge an apartment complex by it's annoying google reviews. Sincerely, A satisfied tenant who does not understand anyone's hateful reviews and comments.
I saw a craigslist ad for large 2 bedroom 2 bath for 717 available on September 28th. I quick went to fill out the application, and got approved. After reading over my lease I noticed it said 1 bedroom 1 bath. I asked about it, and they apologized saying they were sorry, but the Craigslist ad is wrong and they gave me my security deposit back. They told me 2 bedroom 2 bath is now 860. I said nope, that price is out of my budget. I just feel it is your mistake, and honor your advertisement, and put me and my children in a 2 bedroom 2 bath for 717. Now I feel like it was a scam. Thank goodness I didn't sign that lease without reading it first. Terrible. Now after a divorce, I'm back out searching for an apartment.
When I lived there in 08, it was a grate place to live. I had on issue n they took care of it the same day. No issues.
This apartment complex is by far the worst place I've ever lived. Never in my life have I experienced staff as rude as the ones that work here. I couldn't even ask a question without someone getting an attitude with me. You can never get a straight answer to anything and they always neglect to tell you things until the very last minute. Think long and hard before you decide to make this your home. I would never recommend this complex to anyone. So happy not to be living here anymore. BEWARE!!!