I've lived here for almost 6 months and have been very happy with things. I recently had a major life change and the Staff at the Bentley at Maitland, Lindsey (Manager), Adam, and Elaina all have gone out of their way and above and beyond to help me get things straightened out! I can't say thanks enough to them! I'm in a one-bedroom at the moment and I'm really happy with it. The flooring is lovely, the all-new Frigidaire stainless steel appliances, the full-size Kenmore washer & dryer all work REALLY WELL, water heater has plenty of hot water (and the temp is adjustable), and the thermostat is digital and easy to adjust. I shopped several other comparable apartments and condos from Winter Springs, Altamonte, Maitland, etc., and these were the best deal for the $$$ (several other apartments and condos I looked at costed more money AND had crappy appliances, many with no washer/dryer). The grounds are improving... they are working hard to spruce the place up and I'm sure it'll be looking good soon! To the negative reviewers... have you TALKED to Lindsey, Adam, or Elayna about your problems and concerns? They are true professionals and they are always very pleasant and have addressed every issue I've had courteously and promptly.
Have been researching for months for the perfect apartment and thought I'd found it here at Bentley. So I set up an appointment and drove 45 minutes to see my future home. Once I arrived, I was asked to wait an hour to tour any apartments, as they were not yet ready to be seen. A little surprising and frustrating as I had driven a while to only wait an hour, also the clerk seemed to not really care and no apologies or "sorry"s were given- very unprofessional. I had set the appointment up a week in advance, so I could have a quick and efficient meeting. So I occupied myself in the area all though there wasn't much to do. I come back a little later than an hour to give them more time and they tell me it'll be another 15 minutes. They asked me to walk around while they carried on for the apartments to be ready...what? I couldn't believe it. Imagine if I had traveled from the other side of the state! Again, no sorries from either workers. I left, there was no way I was signing a lease only to be run over again and again. Honestly surprised at all the great reviews, I was mislead.
I moved in last week and I absolutely love my renovated apartment. I relocated from the Tampa area to Orlando for a better job opportunity, couldn’t find a place for the life of me. I saw a post on craigslist for a 1bedroom so I called the number listed and Sophie answered the phone and quickly secured an apartment for me. She held the apartment for me until I got a chance to come in the next day and got me all approved within a day. Talk about efficiency! But it has been such a joy living in my apartment that doesn’t feel out dated, the new flooring in my apartment gives me a sense of newness. I just love everything about my apartment and the staff is super helpful so it makes me feel like I have a friend not a landlord.
I recently moved in and couldnt be happier. I have a newly renovated apartment and its pretty awesome. I don't normally do reviews but thought it was important for people to know how nice my place is, I have known about this place for years and never really checked it out so I was glad I did. I look forward to living here over the next year.
Very pleased with my new apartment. It was a great experience from start to finish. I just moved from out of state and love Orlando so far. I could do without the humidity but i like my place.