I've lived here for almost 6 months and have been very happy with things. I recently had a major life change and the Staff at the Bentley at Maitland, Lindsey (Manager), Adam, and Elaina all have gone out of their way and above and beyond to help me get things straightened out! I can't say thanks enough to them! I'm in a one-bedroom at the moment and I'm really happy with it. The flooring is lovely, the all-new Frigidaire stainless steel appliances, the full-size Kenmore washer & dryer all work REALLY WELL, water heater has plenty of hot water (and the temp is adjustable), and the thermostat is digital and easy to adjust. I shopped several other comparable apartments and condos from Winter Springs, Altamonte, Maitland, etc., and these were the best deal for the $$$ (several other apartments and condos I looked at costed more money AND had crappy appliances, many with no washer/dryer). The grounds are improving... they are working hard to spruce the place up and I'm sure it'll be looking good soon! To the negative reviewers... have you TALKED to Lindsey, Adam, or Elayna about your problems and concerns? They are true professionals and they are always very pleasant and have addressed every issue I've had courteously and promptly.
Please do not move here! Ive been living in the complex for several months and i am desperately looking for a way out. The roads leading to the apartments are filled with potholes. Ive seen security drinking on the job many times, walking around the property on the phone drink in hand and other times in the car drinking. Maintenance shows up whenever they feel like it, if they even show up. Ive called 24HR maintenance with serious emergencies to no response and no call back, lucky for me my father was a super for many years and was able to help me. My cabinet doors fall off randomly maintenance has come to fix it and i have fixed it myself and i still have the same problem all the wood is warped.Ive had a Mold problem since i moved in i spoke to maintenance several times about the problem, and the only response i received was to lower the temp on my AC. I keep my apartment at a Min. of 69 all day. You can only imagine how much my electric is monthly, Ive had to throw out furniture because of all the black mold growing on it, i clean my apartment thoroughly 2-3 times a week, and still have the same problem. Ive considered calling a building inspector to check my apartment and Ive also considered paying off the rest of my lease and moving out this community. The "Rebuilt" gym has a total of 4-6 Machines. The laundry room is always dirty filled with bugs and trash. Ive spoken to many of neighbors and they have the same problems with their apartment and management, i have tried many times to reach aspen square management directly however i have been unable to reach them. Ive also learned they will be raising rent and nothing will be included i think that is outrage considering how horrible this community is.
Service is terrible, toilet malfunction for three days, when I went to the office for the second time they said that this is not an emergency. Previous administration had better service.
Have been researching for months for the perfect apartment and thought I'd found it here at Bentley. So I set up an appointment and drove 45 minutes to see my future home. Once I arrived, I was asked to wait an hour to tour any apartments, as they were not yet ready to be seen. A little surprising and frustrating as I had driven a while to only wait an hour, also the clerk seemed to not really care and no apologies or "sorry"s were given- very unprofessional. I had set the appointment up a week in advance, so I could have a quick and efficient meeting. So I occupied myself in the area all though there wasn't much to do. I come back a little later than an hour to give them more time and they tell me it'll be another 15 minutes. They asked me to walk around while they carried on for the apartments to be ready...what? I couldn't believe it. Imagine if I had traveled from the other side of the state! Again, no sorries from either workers. I left, there was no way I was signing a lease only to be run over again and again. Honestly surprised at all the great reviews, I was mislead.
Very pleased with my new apartment. It was a great experience from start to finish. I just moved from out of state and love Orlando so far. I could do without the humidity but i like my place.