I got my apartment in summer time and seemed to have no problems. My a/c stopped working a few times in the middle of summer and it tooks them 2 weeks to fix it. Winter came along and my heat constantly ran and would not heat up to the temp I had it set on. My apartment was 55 degrees in it in the dead of winter! I was not even able to stay at my own house because it was so cold. I first mentioned in December that it was not working right and finally after 2 weeks, maintenance came and "looked" at it. Claimed it was reading right and went about there day. 2 months later I am still having problems with it and they still claim it is working right and it may be so cold because I am on a ground floor and drafts. After talking to several technicians, they all said the same (including AEP themselves), that it should not be that cold if it was working right. They do not answer the phone when I have called several times and left messages. Takes them days to get back to you. The same goes for calling their emergnecy line. It has finally come down to me taking legal action against them. Their job as a landlord is to provide a livable situation. Would they want to live in a 55 degree house? I don't think so! Would not recommend them for anything!
Trashy and ghetto would be the best words to describe this apartment complex. I lived there 2 years while we saved for a house and that was too many. The apartments themselves are crap. I had cracks and leaks through out the apartment on the walls. The carpet sucks and gets sucked up by your vacuum, and the tile floor came up who knows how many times. The fridge constantly needed the temperature adjusted and the oven took forever when it actually worked. The environment though is even worse. I had my car tire slashed, I had my car broken into, someone decided to defecate on our porch while we were on vacation, the apartment below us got raided by the police, and kids like to hit baseballs up against cars. No security and the maintenance is poor. I can't tell you how many times we had to call and beg for anything to get fixed. I also fell on the steps because they don't salt. I saw a pregnant woman fall and Jacob in the office said he'd take care of it but he must have "forgot". That was always the excuse with him. Oh-- I almost forgot to mention that nobody cleans up after their pets. I had the pleasure of stepping in dog shit in the parking lot, on the side walks and the steps. This place is just dirty and gross. Needless to say, I would NOT recommend this place to anyone especially if you have kids.
This place was terrible! The kids are never supervised, the rental office never answers their damn phone, and worst of all they never used any chemicals in the pool. I worked at a pool for four years, and constantly had my blinds open during the day and I NEVER saw them go and check the chemical levels during summer. A cabinet broke off, our soap thing in the bathroom fell off, the air conditioner was constantly breaking, as was the garbage disposal. People constantly never picked up after their dogs outside. Overall this place is terrible and I would NEVER recommend this place to anyone!
There are a lot of punk kids around but the office has no bs policy. Both men in the rental off are very nice And have always been very helpful to me. Overall its a pretty quiet since I've been here. I don't plan on leaving any time soon.
This place is full of punks, kids that destroy property and run around with no supervision. The rental office takes the approach that it is not their responsibility to ensure a safe environment for the residents. They expect you to call the police to handle any complaints. The police in return tell you to contact the rental office. If you are looking for a safe place for your family to live then look elsewhere. The parking lots are constantly full of shopping carts that the other residents push over from Kroger so don't expect your car to be safe either.