I just moved out on August 15th, this place sucks! My apartment was broken into and they didn't show any sympathy nor apologized, they could care less as long the rent was paid. Horrible lighting on the back of the buildings where the patios and balconies are which is where they broke into mine at, check the lighting for yourself. Office people are rude, there's absolutely nothing good about this place! I'd rather be homeless than pay rent to live in this unsafe crap hole! Lol The best reply when I asked why there was no lighting in the back of the buildings and I was told "were not legally obligated to light that area up, only the front of the building since it's a common area" but there's windows and your patio is on the back where it's pitch black
I love the townhouse. I haven't had any of the bad experiences mentioned by other renters & I've been living here for 3yrs now. There are alot of children, I haven't had any bad experiences with them or with people not cleaning up after their pets. I have no cosmetic issues. When my a/c went out it was repaired in a timely manner. As was any other maintenence issue. My only dissatisfaction is the caliber of some of the tenants. People don't seem to care that they are loud after hrs or that their guest are a disturbance to the peacefulness on our street. Hopefully this is something that management can stay on top of.
I got my apartment in summer time and seemed to have no problems. My a/c stopped working a few times in the middle of summer and it tooks them 2 weeks to fix it. Winter came along and my heat constantly ran and would not heat up to the temp I had it set on. My apartment was 55 degrees in it in the dead of winter! I was not even able to stay at my own house because it was so cold. I first mentioned in December that it was not working right and finally after 2 weeks, maintenance came and "looked" at it. Claimed it was reading right and went about there day. 2 months later I am still having problems with it and they still claim it is working right and it may be so cold because I am on a ground floor and drafts. After talking to several technicians, they all said the same (including AEP themselves), that it should not be that cold if it was working right. They do not answer the phone when I have called several times and left messages. Takes them days to get back to you. The same goes for calling their emergnecy line. It has finally come down to me taking legal action against them. Their job as a landlord is to provide a livable situation. Would they want to live in a 55 degree house? I don't think so! Would not recommend them for anything!
Trashy and ghetto would be the best words to describe this apartment complex. I lived there 2 years while we saved for a house and that was too many. The apartments themselves are crap. I had cracks and leaks through out the apartment on the walls. The carpet sucks and gets sucked up by your vacuum, and the tile floor came up who knows how many times. The fridge constantly needed the temperature adjusted and the oven took forever when it actually worked. The environment though is even worse. I had my car tire slashed, I had my car broken into, someone decided to defecate on our porch while we were on vacation, the apartment below us got raided by the police, and kids like to hit baseballs up against cars. No security and the maintenance is poor. I can't tell you how many times we had to call and beg for anything to get fixed. I also fell on the steps because they don't salt. I saw a pregnant woman fall and Jacob in the office said he'd take care of it but he must have "forgot". That was always the excuse with him. Oh-- I almost forgot to mention that nobody cleans up after their pets. I had the pleasure of stepping in dog shit in the parking lot, on the side walks and the steps. This place is just dirty and gross. Needless to say, I would NOT recommend this place to anyone especially if you have kids.
This place was terrible! The kids are never supervised, the rental office never answers their damn phone, and worst of all they never used any chemicals in the pool. I worked at a pool for four years, and constantly had my blinds open during the day and I NEVER saw them go and check the chemical levels during summer. A cabinet broke off, our soap thing in the bathroom fell off, the air conditioner was constantly breaking, as was the garbage disposal. People constantly never picked up after their dogs outside. Overall this place is terrible and I would NEVER recommend this place to anyone!