I have been a resident for nine years and have found the experience wonderful. The buildings are all extremely well maintained and the office staff is most agreeable. It's nice to have a gym right here as well as extra storage and underground parking, which was much appreciated after a snowy and freezing winter. One aspect I really appreciate is the how quiet it is due to excellent construction and lack of street noises. Longview Place is in its own enclave so there is little traffic, yet it's five minutes from the center of town. Also, there is a great age diversity that creates a welcome atmosphere for everyone. Two thumbs up.
This place is becoming worse and worse. The staff were ok but not as good as two years before. Overpriced apartment only because a lot of students moved in. The service does not meet the price you spend for an apartment. They just try to charge you as much as they could. For example, Comcast is longview's only internet provider so that they only give deals to new customers, loyalty customers like me who lives in longview for over two years has to pay ridiculous rate.They even change the price on the contract without notice. Archstone apt is the same company apts but across the river is way better than longview. I am surprisingly disappointed the management operation team who made a decent apartment to a such bad place. If you are a student, you don't have a choice because it is true that longview is the nearest apt to Brandeis. But if you are seriously thinking about living at Waltham, there are many of other apt that you can choose. Not longview. I am not criticize longview, but I really think longview operation team need to think over and discuss the issues they had. Customer's satisfaction is the most important part for a service industry. I understand that a lot of students has been living in longview which made the longview a popular apt in this area. But students who want to pay more to live here because is closer to school is not the excuse for longview to lower the service standard and raise the rent price. I really hope longview to become a better and better resident community.
My wife and I lived at Longview Place for over 3.5 years. We found it to be the best selection (at the time) for amenities, space and convenience for a reasonable price in Waltham. Our favorite features included: - pet-friendly complex, allowed us to get our first dog - underground parking at a reasonable price - minimal traffic despite being close to the city center - concierge service t15 hours on weekdays, 8-12 hours on weekends) - a fabulous maintenance team that was very responsive to any problems we encountered - ample-spaced and well-kept apartments I'll also add that our personal move-out was a bit complex, but the leasing team was a huge help in making it a smooth transition. The biggest drawback was that prices rose significantly during our time there, though I believe that reflects the increased demand in Waltham more than anything else. Overall, we both enjoyed our time there and moved out because we were purchasing a home.
Quality of service continuously reduced from when we moved in. Still a good place to live if you are willing to pay the extra but don't care about the service levels as much. Much better than other Waltham area apartments, surely a nice place if you plan to stay for just one lease term. Remember its completely managed from corporate HQ and they absolutely don't care about the residents, People working in the apartment complex are nice but they just do not have any say/control on anything related to your living experience.
Very nice facilities, but pretty expensive.