I have had completely the opposite experience as the reviewers. I looked at Camden locations in Midtown, Old Fourth Ward, and the Buckhead/Phipps location. It was easily the best priced, especially considering the fantastic location and size of my apartment. All of my dealings with staff and management has been exceptional... they all know me by name and have helped with various questions and requests. When I put in (4) service orders for things I wanted fixed when I first moved in, they were all taken care of that same day. I have been completely satisfied with my living situation thus far and wouldn't hesitate to recommend this location to family, friends, or colleagues.
There are quite a few reasons why I would not recommend this place: Crime: there has been an unbelievable amount of crime here. 7 units got broken into in one week, 10 cars broken into in one night and much more. Since then, Camden has done little to nothing to stop it. No security camera installations, the back gate doesn't lock, etc. I've had random calls from the front gate at all hours of the night from people attempting to get into the complex. Trash policy: You're charged $35 per month for valet trash. They don't come and pick up every day of the week. If you have more than ONE bag of trash, you're charged $25 for each additional bag. After holidays, when they pick up trash even less, you're penalized for having too many bags. When you complain about this, you're told you can take your own trash out and don't "have to use the valet trash service" yet if you take this option, you'll still be charged $35 per month for a service you don't use. Water: I realize this is common in certain apartment complexes, but the water is split throughout the building so you don't get a water bill based on your personal usage. However, they tally it up based on apartment square footage opposed to number of residents per unit. Therefore, if a family of four lives in a smaller unit that a single person, the single person pays more for the water. Office Staff/Management: While we at first didn't have many issues with the staff, it became an issue at the time of move-out. Our 60-day notice was given two days late (so we gave a 58 day notice.) They give you no courtesy reminder about your 60 day notice like every single other place I've ever rented from. At the time we signed the notice, we were explicitly told that it was fine and we wouldn't have to pay any extra. Yet, on our last month of rent, they charge us $208 extra for TWO extra days. This was not disclosed to us when we signed the notice and we were actually told the complete opposite. Apartment Units: The units are very nice. The electrical wiring is completely screwed up and you can't have ANY other water usage while someone is trying to shower without freezing/scalding them, but other than that, the units are in good condition, spacious, and nice. Bottom line, it's appalling to me how there is absolutely zero level of human decency with Camden. I've lived in other big, corporately owned apartment complexes, and I've never been treated as poorly or screwed out of so much money as I have been living here.
I have lived at Camden Phipps for about 3 years now and I really do love it here. We had so much fun at the pool party last night! The office staff is always friendly and super helpful, the maintenance men are FAST, and the property as a whole is great! I haven't experienced any unnecessary charges or crime in the 3 years I've lived here. I highly recommend this complex!
They tack on fees that are never discussed, no parking - even when you pay for reserved parking, bugs in the apartment, toilet doesn't work, AC not working! They are in a good location - right off of 400.
Lots of positives, but more negatives. Great location! Close to everything! Convenient! But Camden Phipps also has a high crime rate and limited parking, which the management lies about and never tells about. My apartment in Camden Phipps was broken into one year and my motorcycle was stolen another. The management wouldn’t allow me to see the video camera tapes if any and neither incident was announced to the other tenants on the property. Many tenants have dogs, but there is no green space on the property so dog waste would sometimes sit for days in halls and a few times on my door mat. Camden has done a great job fixing up the property. The pool area is very nice and vacant apartments are renovated, but rents have gone up by almost 20% a year. Because of increases in the rents, a lot of old tenants have moved on and there is a changing demographic in the area. The maintenance turnaround has slowed since Camden has taken over. The old management would fix things in a day, while Camden can take up to a week. If you plan on moving into Camden Phipps, please ask a tenant about the issues, because the agents and property manager Tiffany Days have been known to be dishonest.