I don't have a star low enough to give this place. Do Not MOVE HERE They try to extort money out of you anyway they can, because they know they are about to be shut down. From day one we had issues with the apartment, We didn't complain much because we are very laid back. But The air condition leaks constantly they refuse to fix it. Don't even get me started on maintenance. When the maintenance does come out to fix something months after you submit a request they work and complain the whole time slinging racial slurs to friends or room mates. The light fixtures were broke since day one so we never had light in one bedroom or light in the living room. The sink was always leaking there's never any hot water ever. So forget about taking a shower. On top of all of that its now a really nasty ghetto full of drug dealers and meth heads. They even have their own complimentary Meth lab at the back on the apartment complex. All of the management are mean and nasty women that have even assaulted tenants that have tried to question them. Morale of the Story, Be sure to read these reviews, Don't give them the benefit of the doubt like we unfortunately did. And take pictures of all of their neglectful ways. Also never answer your door here there are a lot of robbers and thieves that pretend to be police and knock on the door armed with guns. STAY FAR AWAY FROM THIS PLACE IF U VALUE YOUR STUFF AND HAVE A HIGH EXPECTATION OF THE PLACE YOU WANT TO LIVE! PS: Also lots of cockroaches that they refuse to get rid of.
I wish there was no star to give this place. IT IS AWFUL!!!!!!!!! Whatever you do, don't live here. The management is terrible, it takes them at least a week to fix anything and you can forget about having hot water but you're still going to be charged for it even though they turn the hot water off every other week. The apartments are noisy and parking is a nightmare. We are getting the hell out of dodge as quick as we can.
STAY AWAY!!! I moved in Feb of 2014, and stayed my lease. I'm actively looking for a house, so I didn't want to renew or get into a contract elsewhere. I was told BY GEORGIA (the manager that everyone agrees is terrible to deal with) that my month-to-month total cost would only increase by $100. Then comes the letter stating that I owe more money. When I call (on Saturday, March 7th 2015), VERONICA looked at my account and stated "I see you paid $1025, I'm not sure what that charge is for. Call back on Monday". So I called back on Monday. GEORGIA answers the phone, "oh, it looks like the property manager put it in wrong. Let me grab your file". Then, the manager gets on the phone....starts trying to twist around my "notice letter", saying that I volunteered a higher rent?? Um no - I specifically stated that the TOTAL amount due monthly would be $1025. Fast forward to Tuesday, March 10th 2015. I walk in and request to review my ORIGINAL, WET SIGNATURE lease (they alter them before printing btw). Nothing in the lease specifies an amount of increase when going month to month. When I point that out and ask for something in writing, GEORGIA YANKS the folder out of my hand and FOUR PEOPLE start yelling at me. I was then told BY VERONICA (who says she's proud of being ghetto) "why don't you step outside so I can show you how ghetto I can be". I had to call the police to get to get my lease and documents. It is then they decide to hand a document over (that they claim they put in the mail box but I never actually received) that shows the rent is actually higher than what they're trying to collect, and doesn't make ANY sense. Now, lets get into all the things they refuse to fix: leaking central air (I have wet electrical wires in my ceiling), toilet won't flush, refrigerator doesn't work (can't keep milk for more than a day), stove has caught fire - TWICE, no keyless bolt OR peephole in the front door, moldy carpet from the leaking central air....all in all, the place needs to be condemned. Thank god I have a cat, or the roaches would be OUT OF CONTROL (and yes, I keep a clean house) - no pest control has EVER been performed. Here's to hoping my car isn't towed out of retaliation, like I've seen them do with other tenants.
This place the up most of Ratchet apartments! The floor plan is cool kind of like a little clubhouse for a one bedroom for yourself. Once inside HUGE cockroaches, I mean BIG healthy roaches that don't mind you at all. The walls are literally falling and peeling and crumbling onto the floor. Black Mold is behind the falling the debris, the office won't even engage in conversation about the mold and send a maintenance man WEEKS later to "patch" the hole; which only works for a month because the roof leaks constantly. Parking is a nightmare, if you want to park anywhere close to your apartment you have to purchase a spot that is supposedly $25 they end up surprise billing you for $75. I mean with all the "fees" they should at least fix and update the apartments is FALLING APART. Money is coming into the office ridiculous late fees and none of it is being spent on up keep. I had to break the lease it was so unbelievable being 9 months pregnant in a moldy roach infested apartment. I couldn't bear to bring my newborn home to that filth. They charged me $4,000 for that when i had a month left on the lease and I even had help cleaning the apartment out days after I had my child. DO NOT LIVE HERE!