I moved to the Landings in November. I never had a problem with the customer service. At first my furnace kept going out and I had to place several maintenance request for it, but they gave me a new furnace all together to rectify everything. For the past several months, the only negative thing that I have experienced is a loud (seems mentally ill) neighbor from time to time but that is not on the Landings. I might just be living in a convenient spot to not have the problems that the negative reviewers are having...but I have never had a serious issue that could not and was not fixed
Absolutely terrible. After having our move in date pushed back, with no knowledge of when they'd have availability. They proceed to have a "mix up" and only put us down for a 1 bed when requested a two bed. After neing rudely spoken to numerous times over the phone they woud not refund the application fee and hung up the phone. Blessing in disguise I guess, would never rent from them after this. Also: I will ne reporting this establishment and Edward and sons to the BBB later today.
Do Not listen to these 5 star reviews. PLEASE I'm a realist and I won't sugar coat anything for anybody. This place sucks. Moved in January. For one they NEVER answer the phone for maintenance service. Like that's just ridiculous. Another problem, everything is so flimsy and cheap. Closet shelves, those kitchen drawers. But hey what do you expect for 600+ rent? Then i saw a lot of couches, beds, and carpet in the dumpster and I thought, hmm maybe people are getting evicted?. Until I found bed bugs in my apartment. I've never experienced a bug problem until now. It's disgusting. Paid almost $2000 for that furniture and had to throw it away. No they aren't responsible for replacing furniture. Then when you try breaking the lease they want double the rent and a breaking fee. Like this place is all a lie. Trust me. Now I have to come up with money to replace BRAND NEW FURNITURE. But you think I'm putting it back in there? No. I will not. I'm getting out as soon as I can. God works miracles and I will be up and out before you know it. But hey they will have a one bedroom for rent soon lol. Please don't move here. I'm begging you. The young people ghetto. Don't know how to drive or park, speeding through the complex, and geese chirping at 3 in the morning. The outside light is out and they won't replace it. It's so dark I could get robbed. And I have a child. Y'all gone regret it TRUST. -Tiffany
I was in the area one day trying to find a good environment for my son , his fiancé, and my soon- to- be granddaughter a place to live comfortably in. Not only the view was so spectacular, and the seclusion of the area was perfect, but the staff, office manager, Secretary and/ or receptionist made us feel already at home! The layout of this campus is gorgeous, but most of all, the entire area was clean!!! Bear in mind, this was our very first stop of the day. After receiving such a wonderful reception from the staff, we knew that this place was it! Thank you for all that you've done for my son and his family. Me as his mother, knows that this was the right decision to be a part of this Community and call it home.
the view is beautiful. Seeing/hearing the geese and ducks, sitting on my balcony looking at the beautiful lake can give me peace of mind sometimes. The apartments are inspected regularly, which is good. The only thing i don't appreciate about that is the people that come and inspect my furnace (which is in the closet) take my things out and don't put them back the way they found them. The neighbors can be loud and obnoxious sometimes. Of course, I have heard from 2 victims themselves. One having their home broken into and another who's had his wife beat up by a random guy. I have also heard from others how this neighborhood is not safe. I have not experienced any dangerous situations here yet, but it definitely makes me think twice about leaving my wife alone around here. Other than that, the environments outside stays clean. It is so convenient that every single shopping place and restaurant I could think of is within a 5 mile radius. That's the #1 reason for being here.