I love-love my new home. It's clean, had new brand kitchen and bathroom. The stuff, Donna and Michelle are always ready to help. I had tiiiny problem with dishwasher disposal, which had been fixed in 10 minutes. i have friendly and not noisy neighbors. So, what else i can dream about? Just want to say thank you for Donna and Michelle one more time. You, guys, are doing great! Inna
This place is an absolute joke, I should have listened to the previous reviews.. Bent tree constantly charges you extra money for rent or whatever they can! It's usually hundreds of dollars too!! Wtf, this place makes me sick. I sure hope nobody lives here. Make it go out of business. There is never any maintenance help and the lady at the front office makes stuff up that makes no sense to get extra money out of you. I'm an engineer and not stupid, this plave needs Major help. I could never get Maintenence help either. Bent tree is not even worth 1 star. Rant over
I really hate this place. it's not so much the neighbourhood that makes it a bad place. It's definitely clean, the upkeep of the grounds is very nice! However, the staff, mainly maintenance, are rude. Donna, the leasing agent, is very well mannered. It appears she always has our best interest at heart. She can be forgetful and a little ditzy at times, but that's really it. So why the 2 stars then? Well, for one, you can never get in touch with someone at the office unless you walk in. They never answer the phone, or return your calls after messages are left. No one follows up on anything AFTER walking in & complaining. We had a big rat infestation above our apartment and it took them 3 weeks to finally go up there and check it. Notice I said check? It took them about a week or two to finally get in there and get them, but the issue still wasn't fixed. Luckily my lease was up soon after. The fitness facility is a closet sized room with broken equipment with no cleaning supplies in there to wipe down the machine that DOES work (1 treadmill and a bench press machine). The lease says no "vicious dogs" & certain breeds are listed, however, I see people walking around with these breeds all the time & not a single soul says anything. Some buildings are non smoking buildings, like mine, however, when I say something about residents smoking in my building due to my medical condition, NOTHING happened! Thankfully this is my last year here. Let me just say this, if you have the money, there are much nicer complexes that actually gives you your money's worth.
The apartment itself, beautiful... The wooded area out back really makes it appear to be a nice, relaxing, and beautiful environment... And it would be, except for the multitudes of spider, mosquitos, and flies that bite, amongst other disgusting insects and bugs that seem to have taken over the beautiful scenery outside of my sliding glass door... I can't even sit out back and relax unless I'm in long pants, long sleeved shirts, and most definitely footware that is FULL COVERAGE... I'm disgusted by all the biting and/or stinging insects around the area, seriously ready to break my lease over it all!
This year going to be my 5th year at BENT TREE APARTMENTS.New management is very good.Service department is very quick.Service manager Schyuler Paisley and Saul Rodriguez - Service Technician are very knowledgeable & nice people.We have decided to stay here another year just because of new management.Lots of improvements seen.