These guys trick you. Please don't TRUST them. A leasing agent named Garrett initially showed the saying it was going for $1825 a month. We decided to take the apartment. Before giving the deposit, he changed it to $1855, saying he thought it went for 1825 but then he was wrong. After some deliberation, my wife and I decided to move ahead. After paying the deposit, Garrett calls again saying that the apartment is actually going for $1885. My outrage wanted me to quit medici and find another place, but couldn't as I was in a different part of the country and have already given the notice to my old place, practically leaving me with no option but to take the apartment from your place. Garrett told me that he would have his manager (Anthony) call him, but no one called for next 3 days. I called Medici many times during this time and they said would have Anthony call me soon. Nothing happened. On the third day I was lucky to get him on the phone during one of my desperate attempts to reach him. I then email Brandon, the property manager about the whole saga, who till this date has not responded. Garrett, Anthony, and Brandon are extremely un co-operative. This reflects the very culture, hospitality, and customer service at Medici. These will be true for any maintenance requests or similar requests once you move in. I will be posting about this incident on all USC housing boards and across university.
Don't want to post long story!! This apartment and customer service is pathetic. Do not move in even free stay. Brandon Cavewynter - Residential Service Specialist is not cooperative, and raciest. Steve - Maintenance Supervisor, Always be RUDE with all residence, very bad attitude all the time. Brandon Williams - The manager at the property, he never take action against with own employee. He will only apologies to you but end of the day you will be screwed.
My husband's company is sub-leasing an apartment here while he is working in L.A. On the outside, The Medici looks very nice- like a Mediterranean village and they advertise as "Upscale luxury living" close to downtown. The apartments are located next to the 110 freeway entrance so in the morning and evening commute hours the streets leading up the building are clogged with traffic- worse in the evening when everyone is trying to get on the freeway. Our unit is on the 'A' side which is across from the guest parking garage. The only way to get into the parking garage on our side is from 8th street, but you would have to battle with DT traffic just to turn onto Bixel to go into the garage. Most of the tenants will enter from 7th and Bixel and cross the double yellow line to make a left into the garage..oops, are we not suppose to do that?! They should really add a turn lane for the tenants. When you start looking around at the property closely, you'll see: porch railings that are dirty, stains on the hallway rugs, musty smell in some areas, trash smell near the refuse bin (I feel sorry for anyone who has an apartment right in front of the the trash chute), bits of trash here and there and around the pool, etc. Maintenance is really horrible- our garbage disposal leaked about a month into our lease and it took them 2 days to come out and check it- we're SOL because they don't have the part. Then another maintenance person comes 2 days later- "I am here because of a work order"? I had to tell him 2 guys came a couple of days before and that they said they were waiting on the part to replace the disposal. "Oh, it says here no yet serviced, so I'll check with the office". It finally got fixed over the weekend while we were gone, after 6 days. Now the air conditioner ceased on Friday July11th. Husband reported it not working before we left for the weekend. Monday rolls around, it still isn't fixed in 85+ degrees hot, humid weather so a call goes in again. He returns to the apartment and places another call to maintenance today (Tuesday July 15th) and they say "We fixed it"- Um, no, the air conditioner is blowing out hot air that is 88 degrees inside. I would have to agree with most of the reviews- most of the tenants are students but there are a few families from overseas. Their are a few young inconsiderate ones who think it is okay to be loud, play loud music, bring beer bottles to the pool and spa area, (Even though signs clearly say "No bottles"). A gate to the pool area is left open, even though it is posted "All gates to the pool area must be closed" and security chooses to ignore it. Smelled pot coming from one of the apartments right next to the pool area, where the tenants were smoking on the porch. Oh yay! If you love city noise, this is the place to be with honking horns, sirens in the middle of the night (the hospital is nearby) and an occasional outbreak of people yelling, cussing and commotion from the street (and sometimes from the apartments). The pool could use cleaning daily, it would be nice of they had someone remove leaves, hair and debris. The spa has too many bubbles and an odd odor- like urine mixed with chlorine. Yikes! On the plus side, they have a private park with tennis courts, volleyball court, bbq, small children's playground and circuit training. We really wanted to love this place because it looks like a beautiful resort, but it isn't the cleanest and the lack of attentiveness to maintenance problems is questionable.
Eun sun Is the most arrogant and hypocrite...Love the place I was guest and if you plan on having guest they are insignificant...I got assaulted while on phone with RSO asking for help. He had security stop walking me and maintaining peace that was why It was easy for same person to again put hands on me. Old guard who had various complaints got his karma and now gone....Nice people at leasing office all pleasure to know. Elevators constantly down for repairs .
Looks great, but its like luxurious dorm housing for FIDM/USC kids. NOT A GOOD PLACE FOR YOUNG PROFESSIONALS OR FAMILIES. Go to sleep and wake up to a trashed back patio area done by both neighbors. I pay 1600 for rent, I don't think this is what that rate should get you. Absolutely ridiculous that the Medici has no control over its residents. Gun threats, loud college kids, horrible resident management, great scenery... If that sounds right up your alley then I welcome you to the Medici. *Only people that were good were the maintenance staff.