Yesterday was one of the most stressful days that I've had in a very long time. My husband and I were suppose to go and sign our new lease at the Meridian at Hamilton Place. We had been jerked around to 3 different apartments (even up to this past Monday) and have had the worst service that I've ever seen in my life. When we arrived the guy said that he didn't even know we coming to sign the lease! After all the paperwork he took us to the apartment and when I say I thought I was on a hidden camera show and someone was gonna come out and say we were being pranked is an understatement! First off the living room ceiling was leaking and there was water all on the floor. The drywall was falling off the ceiling from obvious water damage and he tried to tell my husband that it is normal but it was clearly throughout the entire apartment from obvious water damage over time. I went ahead and looked through the rest of the apartment and it only got worse! It was obviously not cleaned. The refrigerator looked like someone thought it was a punching bag and had dents all in it and the bathrooms are not cleaned at all. Dirt was all on the floor and the shower was disgusting! There were spiderwebs hanging from the ceilings and there wasn't a drop of fresh paint in the apartment at all! He told us that he normally gets to look at the apartments first but he don't this time which wasn't our fault it! That is his job and that is what he is supposed to do! We expressed to him that we can't move into this. He rambled on and on how he was sorry and he was gonna have them fix it. We went back to the office and he tried to find us another apartment that was available. Keep in mind I've had all the utilities switched over because Saturday was our move in date. He then tried to give us and apartment that had tenants that were suppose to turn in keys 3 days ago and didn't. We went in to look at it. They left crap all in the apartment and it wasn't cleaned and would have to be cleaned, painted, and have the carpets replaced before we would be able to move in hopefully on Wednesday!!!! Brandon and I thought and prayed on what we should do because he was upset and I was clearly very unhappy. The Meridian said that because of all of the problems we could leave and get our money back and we decided to drive down the road to try and find another apartment. We ended up finding a very nice apartment that was a total upgrade from what we were going to get at the other apartments. I was so stressed out but God was on my side and he made a way!!! I would advise people to stay away from the Meridian (corner of E. Brainerd and Gunbarrel Rd)!!!! THE WHOLE EXPERIENCE WAS HORRIBLE!!!!!
I am a resident currently, and it is terrible!!!! There is never any parking, and when your car isn't getting broken in to, you can't get maintenance to do anything correct. It takes at least four times to get something fixed right. Our air conditioning isn't working. The dumb a__ maintenance man, always thinks It's the filter and that's all he ever does is change the filter. Its not the FILTER GENIUS!!!!!! It's 70 degrees outside. I can hear the unit running, it doesn't shut off..... We keep our air set on 69 or 70 all the time. It's reading 78 degrees inside our house. It's not working!!!!!!!!! It's not cuz we are on third floor, and it's not cuz heat rises, and it's not cuz people under us cook.....that the reasons he gave me two months ago....now it's not working at all. Good job bud!! No, don't move here!!!!!!
(Please note I am not a resident) I give the Meridian 5 stars for their customer service and understanding. I was going to move in, but had some unexpected emergencies arise which prevented me from moving forward with the move. I contacted the leasing office and was given some suggestions and possible alternatives. I ended up going a different route, but I must say the way the situation was handled was professional and courteous. Thanks for the help Meridian!
Horrible place to live. The apartmentsecond are trashy, painted I error to look nice, but they are not. They didn't take the car break ins seriously, OR the shooting that happened there. They promised police patrol, but they NEVER did. So glad I'm out of there
Hate living here. Warm water at best. Dog $#it everywhere. Heat doesn't work. Leaky sink. Bugs everywhere.