Great place to live and the office team is amazing. It feels like living in Tahoe with all the redwood trees. Very quiet.
I would give this shxthole a ZERO if possible. My boyfriend and I have lived here as our first place together for every a year and half now. This place is the WORST as far as management, maintenance and security. The "gated community" is hardly EVER gated because the gate doesn't even close like it's supposed to.. Maintenance has to be reminded several times to fix things. If you don't remind them at least twice, they never come. Management is terrible with handling customers and make errors with rent fees TOO OFTEN! They were trying to charge us an additional $100 for month to month when we signed a 6 month lease.. The manager said she would fix it and advised me to disregard it. However the following month came in with the same $100 additional charge. When I called them, they told me to "disregard" it again.. They never apologize for their own mistakes. I WOULDN'T RECOMMEND THIS PLACE TO A SINGLE SOUL. This has been by far, the worst living experience ever. Ir regret ever giving this place a damn DIME!
STAY AWAY. They will bait you into a deal. Never fix anything. There is RAMPART DRUG USE on this property. NOT SAFE. The staff uses ILLEGAL tactics to scare the tenants.
I was lucky to live near good people, never got to know them personally, but no one made any noise or was messy. Some other parts of the complex are questionable. Raqcuetball court reeks of urine, and the mailbox area needs to have more lighting for the night time. I was only there temporarily for 3 months. Staff was very courteous, and if not for that, Ashford would have gotten only 2 stars. -Angel
my boyfriend and I lived there for 6 months and we had to fight with our lawyer because the rental agreement said we needed to be there for 7 months although we signed a 6 month lease. We never got our washer fixed and it was broken since the day we moved in. It was old and disgusting. We only got a little of our deposit back because they decided to paint the walls a whole different color. we left that apt looking better then when we moved in. And we broke our lease becasue our new car was stolen at 8am on a tuesday day and security did NOTHING about it. and we had to fight to get out because we had a breach of security and we werent safe there. this was our first place together and it was sad we had to get a lawyer involved to move out because our property was stolen from there!!! A HORRBILE PLACE TO LIVE!!!!!!!!!!