So far good, i have had maintenance response within a few hours. Minor issues that have no emergency, i just moved in and i have to say that the response is within 24 hours. Not bad. The staff is friendly and helpful. Thank you guys for making my experience great.
My family lived here for almost 2 years and thoroughly enjoyed our experience. The staff has been friendly and maintenance addressed any issues expeditiously. There was even a time when my son got lost, stopped by the office and they kindly looked after him until I got there. We especially loved the spacious layout of the apartment, as this was very helpful with our two energetic sons. We're only leaving because we're relocating to another country.
Great enjoy the amenities staff excellent building always clean children have fun I enjoy my stay here I think it is a top notch place too live I have recommended it to several of my associates - 4.5 stars
We have always been home owners. This is our first experience in an apartment. We love it here! The staff is helpful and friendly. Repairs and maintenance are very efficient and timely. The only issue is parking. It is sometimes a challenge. All in all we plan to be her for a while.
The management team is nice and helpful but ultimately useless. The apartment appearance has been in constant decline since arrival. They had a break in of their mail room where someone took a crowbar to the wall of boxes, a couple units had their doors removed, luckily mine was just loose. This happened back in January of 2014 and it still isn't fixed (March 2015). They remind me that it will be fixed and they have plans for an out-door mail room, cool an outdoor location that can be broken into even easier, wonderful idea. The entry gates are nothing more than show, have a house party to reach? Push that gate open, it isn't locked or anything! The amazing part about the gate, even if you HAVE an entry card or number the gate may not even open because it is stuck 60% of the time. Get out and push that gate! Triple A security. While they are busy not fixing the mail room or the security issues, they installed a brand new dog park! FINALLY! The issue before was that lazy tenants were letting their dogs poop where kids play and never picking up after their beloved family pets. Now with the new park, you don't have to worry about kids stepping in poop because the whole grass area is gated off! Keep those pesky kids in their houses! The new slogan for mission grove should be "Mission Grove, Family Oriented!" I haven't been broken into yet but with the lack of security, it wouldn't be hard to imagine it happening. Lock up everything, don't park your car on the outside street, that would be insane. TL;DR -- Look for another place. It isn't worth the hassle to live here. So unfortunate since the grounds are fairly pretty.