This place wasn't bad... Short version - VERY average for the area, not a good value for the money, and prone to "market conditions" price hikes. Maintenance seems understaffed, requests WILL get lost often, however they will always greet you with a smile! In 2012-2013 they replaced all the management and maintenance staff. The new staff is all smiles, no help. Simple maintenance requests would take 2 weeks, and getting a timely call back became a serious challenge - I had to report the same issue 3 times in a two week period, and every time it was as I did not come report the same thing 3 days ago! The only amenities worth mentioning are the in-unit washer and drier - but in this price range that's expected. The pool and "fitness center" are not worth mentioning - the pool is small, and "artistically" shaped - looks good in photos, can't actually swim in it - great for kids hanging out. The "fitness center" is a joke - it's so tiny that you can hardly open the door without hitting one of the machines. The only other amenity is the kids running around - not necessarily bad, however they do get loud and there are lots of them, and they bring their friends over too! And my FAVORITE part - after the management change, they hit me with somewhere in the range of 15% annual price hike - due to "market conditions", they also removed the convenient drop box for rent, making you register online - exactly what i needed - another poorly designed site to keep my banking info!
Newer staff is great. This was my first apartment and I never had the " wish I -" feeling. I don't like that Concord management is making the prop. conventional to attract better residents. Very nice nabes. The ONLY thing I didn't like was the bumpy drive and deteriorating, oily pkl.- but c'mon, it's a pkl. You probably won't mind this, I just had car maintenance often. They actually just patched many of the problem areas. I only needed one maintenance call and they quieted my washer a day later. SG