We have been living at Candlelight Square apartments for over six years, and just love it here!!! The office staff: Diana, Michelle, and Jessica are outstanding, helpful, and very friendly. The maintenance staff: Ray and Tony are wonderful; always fix the problem quickly, great service with a smile :) Most the staff actually lives on-site which I really like. The location is suburb; it’s near several different bus routes to the mall, UNM, CNM, and grocery stores. Neighbors are very friendly, quiet, mostly retirees/Veterans/families.
These are some great apartments my girlfriend has been here for 3 year and the management has help her with everything. Great work team candlelight..
A horrible place. My stay/opinion, up to the time I left in 2014. The "business center" is one old desktop running XP, hogged by kids playing games. The "hot" tub is gross. Gym equipment has smashed displays, perhaps by the unruly kids from the adjoining section 8 apartment who infest the pool daily. Creepy ice cream trucks are allowed to troll the campus for 15 minutes per day, blaring jingles. Unsightly dumpster doors are left open constantly by the lazy maintenance staff. Lots of abandoned cars. Cops called regularly. SWAT lockdown once. Unsafe security lighting. Tenant below me, a complete stranger, asked if I had any heroin I could sell him. My apartment itself was great as was the rent. Look, if you ARE trailer park trash, this place is definitely for you cuz most of your neighbors absolutely are. If not, don't let the security gate, slick brochure, and colorful paint fool you. Avoid! Avoid! Avoid!
Management doesn't return phone calls or take responsibility. I moved out a few months and was trying to square my bills with them. I called and was told the onsite manager would call me back in "10 minutes." That was Monday. I didn't get a call back until Thursday. When I finally did get her on the line I requested that the apartments cover a utility bill that I inadvertently left in my names. This was about four months after I moved out. They declined, even though they were the ones responsible for usage of the utility. I then asked to speak to the onsite manager's boss, but never received a call back from her. The utility company itself was happy to work with me and said they did this on a regular basis. Candlelight Square, however, saw an opportunity to keep an extra $100 from a reliable, quiet, and stable renter. Don't move in here! There are many places in the neighborhood with the exact same amenities and prices, but that provide good customer service.
I've been happy here, and have lived in several other apartments for comparison. The office staff is very friendly and have responded to and fixed any maintenance repairs that I've requested within 24 hours without fail. Unheard of, as far as I'm concerned. The maintenance staff are friendly and knowledgeable, as well. The grounds are maintained regularly, with an outside crew here at least once a week doing landscaping. There are pretty good amenities, with a pool, small gym, sauna, and hot tub. One small complaint, though, is that the pool seems to be closed fairly often, sometimes for obvious refilling and sometimes with no apparent cause. It's dog-friendly, with a fenced-in area for dogs to "go," and either residents do a pretty good job of picking up after their dogs (outside the designated area, anyway,), or the landscapers/other staff do. The apartments are probably average-sized for this price range (about $650 with pet fees for full-size 1 bedroom, plus utilities for me) and at least in mine, the carpet was brand new when I moved in, and the appliances are all decent and working. It has a swamp cooler, which works fairly well, and central heating. In my apartment there is also a fireplace, and they all have large balconies, some with good mountain views. Overall I'm satisfied with my experience at Candlelight, and it's certainly better than some of my previous apartment experiences.