Moved out about 2 months ago and STILL have not received my security deposit. Outdated and overpriced, don't waste your time.
Same thing happened to me as chelsea0749, the management towed my car even though they knew it was mine. Parking is awful. No privacy, everyone is on top of each other, LOTS of arguing and loud music, and filing a noise complaint doesn't do any good! No room for storage, terrible grounds (which are kept up at 7am in the morning), and not a safe complex. I have heard gunfire and drag races on numerous occasions. SAVE YOURSELF THE MOVE, AND GO SOMEWHERE ELSE!!!
Terrible. Lived here over 5 years and it started decent enough (when it was still called Forest View and owned by C&R) but from the day of the CTL takeover until the day we moved out it just got worse and worse. There are tons of loud "party" maniac neighbors with fights and music blaring at all hours. The mold problem was epic and the managers actually got angry when we asked them to do something about it besides scrubbing it with soap and painting over it. The high point came when the maintenance guy hacked a 3x4 hole in our wall to check out the mold and then didn't do anything but tape some cardboard over it and leave it there for weeks!! When we finally got the managers to look into doing a REAL repair they gave us 24 hours to vacate permanently even though our rent was absolutely current and we had caused no problems (this is ILLEGAL) and then, even though when we did leave we left it SPOTLESS with pics to prove, we had to hire a lawyer to get back even part of our deposit--they not only kept it but sent us a bill! DO NOT RENT HERE, it is one of the worst places in Portland.
I've lived at Garden Glen for over a year and a half, and am very pleased at having chosen Garden Glen. I understand that for some people this apartment complex is too much to handle but I think it still rocks... I'll make this nice and easy, a list of PROS and CONS. Instead of ranting and raving, like some of the crazy a**es that give reviews, I'll try to give a more clearer picture. PROS: -Very friendly staff. (I've lived at The Frank Estates, Vermont St. Apartments, and one other, and NONE of them compare to the friendliness of this staff. I've dealt with this staff several times with several issues, which you'll read about in the Cons, and they dealt with me very kindly.) -Awesome maintenance guy and service. (I called him over 2 or three times and he was ALWAYS prompt! One time our fridge stopped working at 9:30pm and I called him that our food would spoil by morning, so he came over within 20minutes and Replaced the fridge! IT was super quick!) -Pet Friendly! (What can I say, I love that!) -Location. (the location rocks! The bus stop, post office, blockbuster, grocery store, gas station (24hrs), and recreation center are all like a couple of blocks away! IT's SO nice!) -Friendly neighbors. (My philosophy is "introduce yourself and communicate with your neighbors!" You have no idea what it does if you ACTUALLY know your neighbors by name... People are so much more respectful if they meet and see you as an individual. If I have a problem with something or someone, instead of going to mommy to cry (the office) I deal with it by TALKING to my neighbors. It has worked out so far... I just wish people weren't such chicken sh...) -Quiet!!! Ahh I get to sleep in whenever! (I've only had a problem 3 times during the whole time I've been here, it was my neighbors who for some reason love to blast their Mexi-music... I've told them to turn it down and they always do... after a complaint they never leave it going... it's one of those weird and rare things... overall however I sleep great, unlike the Frank Estates where I was woken up at 7am every morning because they'd be mowing!) -Low heating costs! (I'm in the middle, so I bet that helps, but I've gotta say I've lived in new apartments and they BLEW when it came to heating, here its super reasonable. I turn the heat on once in a while and it heats the apartment so fast and good! This last month (January) we paid only $55... sweet deal for the winter. In summer time we pay about $30.) CONS: -Old building. (This doesn't really bother me, but I would understand why it would for some people... The counter tops are lime green, lol, enough said. The bathroom are updated, the decks were just redone...) -Only one parking space per apartment, and no visitor parking. (sucks really bad, I have to tell my friends to park at the Dairy Queen which isn't that bad but annoying. We used to have two cars and it sucked, we had to park on a side street far away. whenever someone parks in my space (very rare), all I do is honk and they run out and move their car. I'm not like the nazi who right away tows...) -Ants. (We don't have a huge problem with this but it does happen at least once in the springtime. Here's the thing... this problem usually happens in MANY apartments. It's super easy to take care of too. I paid over a grand in rent at Frank Estates for their new apartments... and guess what... got them there several times too!) -Creaking floors. (I got used to this very quickly, you can hear people walking above you... it seems loud at first but eventually it's not that bad... For some people this might be unacceptable, but for ll the pros I mentioned... its not a huge issue. It's not like people are running around or constantly walking back and forth in their apartments.) I'm sure I missed a thing or two, but in general, that's about it... This apartment is well worth the money, they pay for trash and water, and rent is low compared to others in the area.