Just wanted to leave a note on here in case anyone else makes this mistake. If you have two carports and one of them is an open spot and the other a covered spot make sure you don't switch those not even for a few hours. Even though you are paying for two spots monthly, they will tow you in a matter of hours and you'll get stuck paying 200 dollars to get your car back. BEWARE of this racket because as we all know there is no difference in the covered or open spots, they're both spots. And in case you were wondering no they didn't tow both cars they towed one of them. I guess that's good? Or do they just pick and choose what policies are convenient for them to enforce. Very very disappointed in Pacific Shores on this one, take care everyone, don't make this mistake, be warned.
Ha! Get this - and mind you I can finally laugh about this because it has been a year - but I am still on the e-mailing list for Pacific Shores. I broke my lease early due to consecutive thefts of my Harley-Davidson's hard bags off my Road King. PS staff would not only do nothing about it and went far beyond rude. Appalling really. Well, today there is a Word Document attached to the email that is a Crime Notice! lololololol. Well, it seems they have finally acknowledged the rampant vehicle theft issue at PS. *And I'm talking about the kind where entire motorcycles are stolen right into the back of gangsters white vans! HB is NOT high crime for So Cal. But Pacific Shores IS. And when you become a victim of it, get ready. Wait till the PS staff blow it off while your family loses thousands of literal dollars to property crime. And then, when I broke my lease. Almost 3 THOUSAND dollars were paid in a lease break fee that they were unwilling to wave even in lieu of the crime.
This is most likely going to flagged and deleted by someone but this is my honest experience with Pacific Shores. I moved into PS in November 2012, great location and cheap move in deposit. This would be a choice I would regret immediately. The gentleman who signed the lease assured me that parking passes are limited but that they would be available online 24/7. This was very important to me because I work the same hours the offices are open and if you have a visitor you don't always know by 5pm. Three days after signing my lease they put a note on my door that parking passes are only available through the office during business hours. I spoke to management and they let me know that they couldn't control the passes so they decided to change the policy, I explained my situation but they didn't care at all. The apartment was "newly renovated", but poorly executed. Moldings falling off, paint over paint, over paint. Cheap end appliances and poor workmanship. (I didn't get to see my place until after I signed the lease) Water, you can here your neighbor use their toilet and shower clearly in your bedroom each morning and night. Smell, on a summer day you can smell the garbage dump trucks down the street. Dogs, Barking some 24 hours a day. No regard by management. (Poop is around, not terrible but watch your step). Parking, My car and my girlfriends car were both towed by PS. They don't even make an attempt to notify me. My car was towed when I parked in a guest spot while trying to get a car removed from my spot. (They don't even keep residents license plates on file, they just tow and go) No remorse. $300 each time. Move out, Bill contained very little detail. Didn't show my deposit or utilities paid. Called 3 times received no response, contacted by a collection agency a month later. Had to pay them just to get them to go away. Contacted PS again, they gave me a different phone number, the number I should have received immediately. PS told me too bad, just pay the collection agency. This place is the cost of a high end apartment complex without the high end luxuries. Management, This is the kicker and why I moved out ASAP. They changed employees 6 times while I lived there for one year. That is embarrassing, the customer is always wrong. If they don't have to do something they won't. Maintenance. Fast response, friendly capable team (Too bad my water and electricity was out 5 times in a year)
If I could give Pacific Shores - and UDR less than a 1 star review I would. If you are considering renting a unit there, don't walk away, run! Hands down the worst experience I have ever had in dealing with shady staff, dishonest business practice and criminal security (southland security). I assure you, if you move in to the complex, you will be ready to pull your hair out within 2 months. The constant smell of growing marijuana mixed with dog feces will never go away. IF you don't get burglarized, you will most definitely get your car broken into. IF you pay your rent on time, don't worry, there will be more fees and money due. Run your AC unit for 2 to 3 hours a day? Your monthly bill will be between 2 and 4 hundred dollars a month. I'm not even sure how this is possible OR legal.
If you want a place where you can relax after a long days/nights work, don't live here. People are loud and have their kids/dogs run around yelling and barking ALL the time. Don't get me wrong, I have a dog and she barks too. But if people are complaining that your dog is barking late at night, then you find a middle ground. the people that currently live here are very IN-considerate!!! You're not the only ones who have problems to deal with!!!! management was never a problem for me, maybe because I'm single and I live by myself. People who have moved out said parking was a bitch. But I had a friend over one time and they were going to tow her car, but in good timing we saw it and asked if they can stop it. And they did. So, I would say management was pretty understanding :) but, if neighbors means something to you, then I would NOT recommend this place.