Awful stephnie chelsie and mikayla horrible
Overcharge for rent left a hole in my bathroom ceiling for a month because maintence put it down as they fixed it. SMUD was around 400$ that month and they refused to help with the Bill even with proof it'd never been over 75$ while living there. They enter peoples apartments without permission seen them do it multiple times to neighbors and later asking them if they knew maintence or management was in there apartment. They didnt. Asked for a handicap accessible apartment because my disabled father lives with me where told we were getting one they actually don't have any. So we where lied too. The ladies who work in the office don't know a lick about dealing with tenants and are rude as hell. Charge you multiple times for water sewer and trash for the same month. The washers and dryer prices go up without any warning as well. Neighbors have fleas horribly because they dont spray and say they do. Liars and cheats the whole company.
Horrible staff that lies to you, lies to us about apartments size, forcing us to have renters insurance, had my car towed from the parking lot my first night there and have nothing they can do about the fees I had to pay. Office people don't know what they are doing. Had matainence go into our apartment when we weren't there, after telling us they would call first to make sure we were home. We got told when we first signed the lease we wouldn't have to get renters insurance because of the date we were moving in, now they are saying that wasn't true, we signed on our lease saying we would have to, and are forcing us to pay for it or get evicted. Why should I have to pay extra to cover my stuff unless I am worried about it. These are terrible apartments. "Security" is never there, except of course to call and get cars towed with the towing company they have a contract with, tried call their security patrol 3 times the other night, no answer, no call back. This is a terrible place to live.
I wouldnt give them a star if it was an option they lie all the time and over charge you all the time for ridiculous charges that make no sence when they explain why they are charging you for bullshit things worst experience ever
This is the most UNSAFE, overpriced, uncooperative, and disrespectful apartments I've ever been to. WARNING do not rent from this place!