I lived here for 7 years. Overall this property has becoming more and more corporate each year, and less flexible in their policies (and of course a rate increase); some people will like this, we personally didn't. It was a great place for us to live until we decided what we wanted to do in this area. It's priced somewhat competitively for a company owned property, but you can expect rates to rise. 7 years of living here did nothing for our bargaining power, and each renewal meant a rise to "website prices." The Good: -If you're looking for your own private room(s), it's reasonably priced when you consider the location and $ per sqft. -Really close to many companies in this area :) -Management is friendly, and overall fairly responsive in getting thing repaired. -They allowed us 2x dogs when the policy originally stated only one. They then increased it to two officially. -We *loved* the property. Ducks and squirrels everywhere, and friendly dogs and people. The swimming pool is well maintained, and they're putting money into renovations. The Bad: -Management has been someone flaky in non-repair related inquiries. -Don't expect any discounts for time in service or good behavior. The prices will go up for you if the market is doing well, but never down. Expect your rates to go along with the website prices each renewal. -Walls and floors are paper thin. Expect to hear people sneezing in the bathrooms next to your room(seriously). -Employees and management cycle through frequently. -My car was broken into, and GPS stolen when I first moved here in 2007, and my bike was stolen while on property. Don't expect any security. -Kids and barking dogs everywhere. Don't live by the pool if you want to have some peace and quiet. The Ugly: -A meth lab was discovered in one of the buildings, and they had to tear it apart (seriously, I have pictures of people in suits). -While repairing plumbing on the second floor, water leaked through the roof into the second floor causing damage to a tenants(I won't name her) supplies and furniture. They initially promised to pay for all of it, but then redacted. I believe they changed their mind when she threatened to sue, and shortly after they required renters insurance for everyone in the compound. -Rents went up 40% in just one year. We went from 1800 to 2500 in one cycle. I'm ok with increases, but c'mon. It was actually such a large increase that they broke the law by only giving us 30 days notice, and had to give us a few extra months notice. -They treat their blue collared employees very poorly, and 2x of the folks we really liked left because they couldn't afford the rates they were charging them to live there.
My wife and I have lived here for a year now and are very happy with the management, other residents and atmosphere at village lakes. Anytime anything needs looking at someone comes round within 24 hours and are always extremely helpful. The location is awesome and we are both very pleased, especially considering some of the previous comments.
Gave it 5 stars when I moved in 4 years ago. I really loved it at that time. Since then, things have changed. Rent has increased by an unbelievable $1000 per month. Of course this is probably mostly due to corrupt Mountain View politicians refusing to allow new apartments to be built to keep up the demand. And the quality that residents receive in exchange for their investment has deteriorated. I've had sewer rats in my apartment twice in the last year. It's kind of gone downhill. There just seems to be a general vibe from the owners that they want to squeeze every last penny that they can out of you as fast as possible. If you owe even just a couple of dollars for a utility bill or something they will pester you relentlessly until they get their cash. It feels like an addict who needs his fix. The greed just creates a very unpleasant environment that is so at odds with the amazing environment that exists everywhere else in Silicon Valley. It's just really odd.
bad in the outside good in the inside
A bit on the expensive side, but unlike the previous reviews, management has always been very helpful and very friendly.