THE BEST APARTMENT COMPLEX I HAVE EVER HAD THE PLEASURE OF LIVING IN!!! From day 1 my family and I have felt nothing but a welcoming atmosphere from the staff here. Being in the military I move a lot, and this has to be the saddest I have ever been to have to leave an apartment. The property is immaculate and the community spaces are gorgeous! My apartment itself is awesome! So spacious and the appliances are top notch. Others complain about irrelevent things such as the trash being full or parking. I have honestly not had any issues with anything. No complaints! The Maintenece staff is wonderful, very proffessional and timely. My AC went out at 1100 pm and someone was there within an hour and had my AC up and running shortly after. The property manager here is the best of the best. She genuinely cares about the residents and takes pride in her property. It shows! I would strongly reccommed this property to anyone moving to the area.
I've lived here for about 5 months now. It looks great on the outside and the main lady in the office was a great help to me when moving in because I was breaking my old apartment lease due to it being run down and noisey. She let me pay my pet deposit in monthly payments also. But as soon I stepped into the apartment I was giving, I was a little taken back. The lady that has given me the tour of the place said that they "pride themselves on their carpet" and "they replace it everytime someone moves out". The carpet in my apartment was frayed near every entrance/exit. Including the bathrooms, kitchen and patio. The carpet wasn't even pulled all the way to meet the tile in the bathrooms. It isn't upscale carpet either like I figured it would be. After getting settled in, I did a bit of cleaning and found a TOENAIL stuck in the carpet, a toothpaste cap/3 bobby pins/a leaf and dirt in the crack between the carpet and tile of the bathroom. EW! I also started finding little dead bugs EVERYWHERE!! Then they started turning up ALIVE! I found out they were termites!!! I spent over TWO hours sweeping and spraying my whole apartment for these bugs. I felt disgusting!!! The more I swept the more they came out. I went to the office the next day and told them everything, about the carpets, the stuff I found in the floors and the termites. The main lady proceeded to tell me that they might've gotten a new cleaning lady so my apartment wasn't cleaned right but they'd have someone come fix the carpets. She also told me that the termites were "normal". Wtf?! How are termites normal?? She claims it's the season for them and there's not much they can do. Seriously?! I luckily haven't seen them for a while now but I'm sure they'll turn up eventually. I also haven't had any noise complaints until recently. I haven't tried to call the courtesy officer yet but I've heard they're no help. There are also homeless people that hang around the gas station near the entrance to this place. I haven't had any problems with them but it definitely doesn't make these apartments look nice. Bottom line is this place is Definitely NOT worth $1000 a month for a 2 bedroom and I will not be renewing my lease.
Take my advice and don't get locked in with this place. You will recieve an outrageous damage fee reguardless of the circumstances when you leave and it will destroy your credit if you dont get the bill even if and when the management forwards the mail to the wrong location. Spent 12,000 dollars living their for a year to spend another 1,000 to cover "damage" fees 3 months after moving out after a debt collector informed me about them and not the leasing department. Poor management, and unrealistic service fees will be encountered if you choose to rent with this company
It's dark and there are homeless people all around at night and its just not a safe area for a single female like myself. The parking is awful. The trash/dumpster situation is horrible. There are frogs everywhere at night and they're so loud it's almost impossible to sleep.The apartments are dark and bug infested. I'm typing this while killing termites -_- yes, termites. They are everywhere in every room and even in my bed, I woke up covered in them I have bites all over my body. So when I told the front office I needed my apartment sprayed they told me that it was normal and always happens around this time and basically to just live with it. My advice is to avoid this apartment complex.
***MOSTLY PRAISE, SCROLL TO BOTTOM FOR NEGATIVES IF YOU WANT THEM*** This place is great. I and my military roommates have been living here since early summer and we've had nothing but great experiences. For newbies to the area (I'm looking at you, OCS candio phasers), it's about a 10-minute drive to downtown, 30-minute drive to NAS Pensacola and a 35- or 40-minute drive to NAS Whiting Field (depending on your route). It's a pretty nice "in the middle" spot with plenty of shopping and easy access. The facilities are also nice. I worked out in the free gym for quite awhile before switching to Powerhouse (it's about five minutes away). There's as tanning thing in there, but I don't get near those, so no review from me on that. The pool has good hours and is generally quite calm and well-kept. Now, to the most important parts. The staff are super friendly. There was a management change recently that only improved things. I thought the staff before was plenty friendly, but the new staff is at least as friendly and helpful. We've had two or three maintenance requests that were fixed THAT day (very promptly). You'll see management frequently driving around cleaning things up, too. Some people have complained about parking. I don't know if things used to be worse, but I have absolutely never had trouble finding parking in my own complex. Having been here for about half a year, I can only recount two or three times where the lot was busy and I had to find a spot that was (God forbid) an extra couple hundred feet from my apartment door. If you're looking to have parties, make sure you have your guests park over in the gravel lot to avoid jamming up parking for the residents. Since my roommates and I tend to be on base or inside studying, we haven't interacted with the neighbors too much. That said, everyone seems fairly friendly and we haven't dealt with any typical hangups that people tend to complain about (e.g., ridiculous noise, rude people, trash). We also tend to have quite a few parties in our own place on a pretty weekly basis and we have never received a noise complaint (thanks neighbors!). ***NEGATIVES*** I'm putting this here because I know this is the part you probably care most about. The only thing I can think of is that the trash compactor can get pretty full sometimes, so it stinks. Not a problem...unless you live in a unit by the trash compactor. I live far away from it and it has absolutely no impact on my life, but I imagine it might be a little sucky for the people near the compactor who might want to sit on their patios. Some people bring up bugs and frogs. I'm relatively new to the South (lived in California my whole life until this summer), but I've been told that bugs and frogs are, like, a thing. Something people might frequently encounter in the South when it gets humid, especially near bodies of water. There's a catch basin (or whatever it's called) outside the apartment complex for runoff water. I notice there are mosquitoes in there during the summertime. Not sure if that's a complaint, because I certainly don't care, but maybe people familiar with Florida know more about that stuff. Aaaaaand that's about all the potentially negative things I can think of.