Worth property management/apartment complex to live at. I have lived at the Crown Court Apartments for six months. Fortunately I only signed a 12 month lease and I am halfway done with dealing with the scumbags that run the office. Since day one, my family and I have had nothing but problems maintenance wise and amenity wise. It started with a dryer that did not heat correctly. It took 180 minutes to dry 4 pairs of men's boxers. According to the office, this was normal and were not willing to fix it until I put up a bigger stink about it. Eventually a maintenance worker came to my home and literally cleared the lint trap inside the dryer and said "ok, your good to go!". Thank you, but I know how to clear a lint trap. I once again called the office to advise them the problem was still not fixed. After a couple more times of the maintenance person coming out and doing to exact same thing, they found out that the tube going from the back of the dryer to the outside of the building was blocked and a fire hazard. Even after they knew it was a fire hazard, it took them another month to get the proper machine to clear the line. All in all, it took over two month to have a properly working dryer. The apartment has termites (my husband is a state certified pest control technician). Once again, I put in a work order for this to be remedied and nothing has happened as of today, six months later. I asked them to produce an invoice stating this was taken care of, and the response the office gave me was "Your request will be forwarded to the corporate office." The toilet has a huge crack down the side, which a work order was put in the day I moved in... Still not fixed as of today, six months later. Water faucet outside my patio drips none stop, I put in a request to have this fixed. Their brilliant remedy to fix this was putting a cap on it. Guess what... it still leaks. The office stated, "This faucet is for the use of maintenance only." Funny thing is... I pay for the water and every other resident has a working faucet with their personal hoses connected to it. There is a lady a few doors down from me that chains her dog up in the common area. This dog has been very aggressive towards my kids when they are playing (with me watching them of course). The office has not done anything about this either. The carpet tacks are coming up and the carpet lifts around the fireplace, kitchen and all transitions. My six month older daughter cannot crawl around without getting massive scratched because of this. I notified the office of this issue 6 months ago, once again, nothing has been done. Parking is awful! Doors and windows do not seal correctly. Heat and drafts come through. You can see light through the front door. According to the office, "this is normal because the apartments are 25 years old." Landscape is always extremely over grown. My children and I cannot even walk on the sidewalk without branched poking and scratching us. My apartment is closest to the smaller of the two pools. The first two times I took my kids there, we were told to (a) leave the gate open by other resident's, and (b) kids were not allowed at this pool. I notified the office of this issue as it is a safety hazard and fair housing issue. Still, nothing has been done. The office is extremely unprofessional on all levels. They are nice right up until you sign the lease. After that, when they have you locked in, they are complete ass holes and dont maintain anything or give to shi*** about anyone or anything. All they care about is collecting their rent and god help you if that is not on time!!!!! This apartment complex does not abide by fair housing, fire code, or any kind of business ethics. WHATEVER YOU DO, DO NOT LIVE AT THE CROWN COURT APARTMENTS OR ANY OTHER PILLAR COMMUNITIES PROPERTY!!!!
Very hot day, 2 energetic kids, the complex pool is the only choice. we get ready only to discover that the pool has 12 unfamiliar fat drunk men. They came in large groups usually from California looking for a cheap place to stay. The complex makes money, the 12 fat drunk guys have a great time , and the residents are forced back inside their claustrophobic units. It is horrible to live in a place where there is no consideration whatsoever for those that pay rent all year around. Do not get impressed by location.
I have been living here for almost 2 years now and have had a very pleasant living experience. maintenance is very quick to rectify issues and management and other staff members are always very friendly and helpful.
Last Friday night (7:30pm), half of the apartment went dark. My wife called Maintenance and within minutes a representative (Juan) knocked on the door. He was very competent and friendly. He was there until the job got done. He is an asset to CC Apts. My wife and I were very impressed with the degree of expediency and professionalism our problem was resolved. Thank you CC Apts.
Horrible scumbags running this place. DO NOT RENT HERE