Phase 2 is ok thankfully that's where I insisted that I rent but overall they do a horrible job of maintaining the individual Apartments. But hey rent is cheap and the apartments are pretty decent size you can only complain so much about something.
I’m glad I got the shortest lease possible. There are so many things wrong with apartment 1903. If that’s the room they have for you, do NOT lease it. Phase 2 seems ok, phase 1 should be condemned. Preface: Rosie was super nice and helpful. She’s the best part of this entire complex. If she was in charge of the actual maintenance and not just a desk person I’m sure a lot more would be done. This is not the case though. I asked if we could have the dead roaches that were in the cracks and crevices everywhere could get cleaned out. She said it would be. They were not. Not a huge deal, but not a great way to start. Now onto the real issues: Everything is painted. The toilet is always stained, the tub is PEELING, the outlets are covered. The only solution they posed is to repaint the peeling stuff… that’s not a solution. Our windows leaked. Since we moved in late May, this was a huge problem. It ended up taking them over a week to fix it. The wood above our window is BLACK and rotted. They just caulked it up… at least it isn’t leaking. Our apartment was near an external parking spot. The parking is reserved for residents, but there is constantly a stream of cars idling there. I am 99.9% sure it’s a drive through drug dealer. Goody! The gate of this parking area is broken, so there is no lock. Free entry to anyone. I mentioned this when I moved in, and many times after that. Nothing has been done. Maybe they know and are part of it or just don’t care? We have heard the shootings people are talking about in other reviews. they aren’t crazy. Our dishwasher is old and dilapidated. Rusted. Horrible. They actually do get us a new one without any struggle. Problem comes when they remove the old one… The inlet where it was kept is BLACK with mold. They just put the new one right back in place. If we have any medical issues I’m going to sue. The AC shakes the entire apartment. Every maintenance person who sees it is shocked, yet it works so nothing has been done. Our AC was broken for TWO WEEKS IN THE MIDDLE OF SEPTEMBER! They finally came out to “Fix” it after the first week. Took them another week to actually fix it, since the guy before unplugged it and never actually checked? Two weeks in the summer with no AC should be a crime. OOOOH yeah, the big one. Thank god I only had a few months left on the lease! We had WATER LEAKING into the floor. We did not know where from. First guy says it’s the toilet’s O-ring, which did not stop the leaking. That was Saturday. It took them until Tuesday to come over. I called and told them my fiance was asleep, and to give me notice before coming. They said they would, except they didn’t. She was rudely awoken, and then they said they’d come back at 3pm so she could sleep. They DIDN’T come back. The guy who came FINALLY at almost 6pm cut a few holes in the wall, put a bucket down, and disconnected our right sink drain. Then said he’d be back the next day. Wednesday rolls around, I get off of work early so they can come fix it and don’t turn up until 3pm. The ones who come have NO CLUE what’s happening even though MY APARTMENT IS FLOODING. 10/26/15 there was another shooting. Sounded like someone unloaded an entire clip… This is not a good neighborhood. 12/1/16 people were shooting guns in the air... I did get my deposit mostly back, anyone who complains about that probably left their place a mess... TL;DR: You get what you pay for. Lots of shootings. Maintenance is poor, but existent.
I really like the people in the office and they fix issues I might have with my apartment tight away. I like this place so much that I had to renew my lease. Even my neighbors are nice. Affordable rent, nice staff, and good neighbors this place is a win for me.
Do not move into this place. Mold behind the ac vents. Leaky pipes and horrible service. Do not move here
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