***Please take the previous reviews seriously!*** Do not be fooled by the tour and the landscape. The apartment you will be living in looks nothing like the apartment you were shown. Your apartment will be filthy upon your movein with a stained carpet, broken blinds, and mold. Your roof will leak, your appliances will break, and you will wait months for the useless maintenance workers to grace you with their presence. The walls are paper thin, and the noise is endless. The shuttle to the UNM/CNM campus is the only redeeming quality about this place, and you are much better off living elsewhere. This is not the place you want to live if you want to study in a quiet space, and this is not the place you want to live if you want to be charged reasonably for the quality you receive. Please do not move in here. This is not a singular experience. The majority of the people who have lived here regret it. Do not make the same mistake, because if you try to get out of this miserable experience you will be charged through the nose. I hope this review can prevent others from having to suffer through this place for 12 months.
Wish i could give 0 star. When i moved in everything was great. The staff was friendly and helpful. After i singed the lease the management became the worst group of people i have ever worked with. While i lived there i always had a problem. The maintenance would never fix things when i need them to. When i moved out i never got my deposit back. I had to call for months, 9 actually, and go to there offices in person to then be told that i in fact still owe'd them another 100 bucks. They ended up making a mistake and confusing me with another former resident. Now i have to get a lawyer to help me go to court and hopefully clear the sisutaion before the collection calls start. DO NOT LIVE HERE!!! THEY WILL SCREW YOU OVER!!!! Living in gov low income housing was soooo much better!
My boyfriend moved here after moving out of his parents' house because it was very inexpensive. I really wish he hadn't. They boot cars for having expired registration. The laundry room is gross and clearly never cleaned. The clubhouse (which is the only place to get wi-fi on the premises, is super hot; I don't believe there is an AC. And the inside of the apartment is even worse. It smells constantly. We complained to management about this, but nothing was done. The insides of the cabinets are dirty and covered in stains from who knows what. And tonight, (this was the final straw for me) the water came out of the sink brown. BROWN! And this happened right as I was brushing my teeth. Trust me when I tell you, if you live here, you will definitely get what you paid for.
*****!!!!!DO NOT RENT HERE!!!!!***** 1. The staff are disgustingly unprofessional, unethical and unlawful BULLIES. We received a call from the front desk on 07/14/2014 asking if we had a chance to move out that day.... clearly confused, my husband insists they have the wrong number. The manager says, "no, we put a 7-Day eviction notice on your door 7 days ago". One: Bullshit. I was home that whole say, no one came to the door, and no one left anything on our door. Two: For what? Our rent is paid. We received a noise complaint two weeks prior, but that was taken care of. Their explanation: "it's just not working out". I'm sorry? Are we dating? Nevertheless, we're told our "eviction notice" will be hand delivered the next day. 7/15 passes... no notice. 7/16 passes... no notice. Finally, the evening of 7/17, we receive a call from "management", who say we've received "several" complaints by "several" different neighbors. My husband asks for documentation to prove this. Manager says, "we don't have any". After several minutes of pointless BS, the manager says, WORD FOR WORD, "what's it gonna take for you just to turn in your keys?" Now THAT, ladies and gentlemen is HARASSMENT and grounds for a serious lawsuit. Now, we noticed a change is the staff's demeanor after we asked them repeatedly to fix our stairs (loose step), and clean up the BBQ areas once in a while. And, no.. our requests still have yet to be fulfilled. Their bully-like tactics may work on these young college kids, but not for us. They're in for a rude ass awakening. 2. You can find something MUCH larger for MUCH cheaper. The price per square footage is ludacris. Do your research and shop around before you commit to any lease. 3. If you value your sleep, you're not gonna be happy. We have gunshots going off every weekend, drunk assholes throwing rocks through windows, bass-thumping wannabe thugs blasting stupid hip-hop 24/7, weekly domestic violence incidents... the list goes on and on. And this is just in the area I live in. It could be worse amongst the 500+ units on the property. 4. The pool is disgusting. It hasn't been cleaned since it opened in May. It's cloudy, and full of insects. Oh, and nasty people never pick up their dogs' shit. Bottom line, DO NOT live here. This place (and their useless staff) needs to be run down with bulldozers.
Looking for a nice place to rent? Just get a room at a Motel 6 instead of the Sun Village. This place is disgusting. I am not just talking about the apartments either. The front office staff is EXTREMELY rude. When my garbage disposal, dishwasher and light bulbs in my kitchen all went out in the same week, a lady at the front desk could not even make eye contact with me to make things right. I never got a sincere apology, it was almost as if they expected these things to happen eventually. The maintenance at this place might be effective if they spent as much time fixing the apartments as they do sitting in their cars and chatting with each other behind the back building. The apartment landscaping looks really nice, but that is only because the maintenance personnel that aren't lollygagging are usually making sure that they make the outside look really nice to distract from the repulsive apartment that you will be renting. I thought I was getting into a nice place because they did a credit check, criminal background check and rent history. I must have been the only person who actually passed all three because the cops were called about once a week from the apartments around mine for domestic violence or noise complaints. I would never recommend this place to anybody. Spend $25 more to get a better living environment and better people around you.