I have been staying in the apartments for over two years. My maintence problems are always fixed in timely manner. Only concerns I have is crime going up in area as well as roof leaks. Office staff is great. For the price in Cordova its worth it.
When I moved in 2 years ago my AC didn't work for almost 2 months until they were able to figure out what was wrong and get it fixed. They were supposed to fix the balcony door which was broken. They showed up there and took out the door, came back one day later with exactly the same door and installed it agin. The don't care about their places and don't maintain them properly. They don't care who lives there as long the $$$ are flowing. There is so much crime going on and reported gun shots at least every other week. If you make suggestion on how to improve they just don't listen and tell you lock yourself up in your apartment and keep the blinds closed like in a prison. So if you have the choice don't move in there.
I lived in this community for three years. The house was really clean. Very nice staffs. So fast after request any help or repairing. Low rental price in compare with the same condition communities. It is located in the Best area with fast access to downtown and UOM because of walnut grove, without any tribble traffic congestion like poplar avenue. Very close to many big stores like, Kroger, Walmart, target, ......
I will start with the staff that works here... mainly Judy.. im guessing shes the manager! She is extremely rude and has no patience when it comes to talking to anyone. I would absolutely hate for anyone to work for her or to live under her management team. Second, the maintenance team is extremely slow getting to things that need to be fixed. I signed a one year lease and when I moved in the dishwasher was broken. I called multiple times and complained and no one ever showed up to fix it. Thats a year without a dishwasher ( not that I really care) thats suppose to be apart of the apartment. I also called about my toilet breaking and when someone finally did show up about the toilet I asked if they would work on the dishwasher as well.. He said that he would and that hed be right back to work on it and never showed back up. It wasn't until the last month I was there that they finally showed up to the apartment to fix the dishwasher. I'm extremely disappointed in the entire experience. It was my first apartment and my first time out on my own and I definitely did not enjoy it at all. Its way overpriced for the way you get treated and the lack of help when needed. They definitely need new management for these apartments to come up otherwise they will continue to downgrade. They are falling apart. I WILL NEVER RECOMMEND THESE APARTMENTS TO ANYONE.
Nice apts and close to popular places.