Few reasons why I haven't had a pleasant experience, this is the second apartment I've lived in as an adult however so opinion may be biased: Originally found an affordable apartment, we signed the paperwork and literally started the moving process and they let the old occupant re-new his lease.. after we signed... for the apartment.. we had to go for another one that was more expensive and less reclusive (we kind of wanted reclusive) not like it would have mattered much as they just keep raising the rent. Had Ipod stolen out of car, which is a bummer because I was just borrowing it for when I worked loading trucks for UPS. I thought it would be a lot safer for being right behind the god dang police station. Some people got robbed near the gym, someone got robbed near the pool. I actually don't like getting home late to go get the mail, seems like that's the last untouched destination cept' the car wash. On the plus side the whole place looks really pretty; all that rent being raised- I guess- is being used for roof improvements, renovations, etc...
This place should be condemned. I agree with others about the pink mold (it actually stained my sink), mold that started growing on the wall (property manager Stacey and maintenance supervisor Corey said it's fine, no worries), the VERY loud and shuddering old pipes and faucets, and all the nasty things that can be found in the breezeways and the trail..Please take note..this place will destroy your well being AND your credit! -There's NO cell phone service here. Unfortunately, I signed my lease before figuring that out. Even my friend's brand new iPhone 5 with Verizon Wireless had no signal. I went through Metro, Straight Talk, Net 10 and a sea of Androids and got nothing, for the 6 months I was there. -When I first moved in, there was an old raggedy couch in the breezeway that the mgmt. (Stacey) said will be picked up within a week. Well, it stayed for well over 2 weeks.. -Comcast and Infinite Energy billed me bogus charges here and billed even more when I asked for someone to come out. -The plumbing is inadequate; the countertop was positioned directly above the top of the toilet so that you can't take the top of the toilet off to fix a problem. -The trail is pretty, but constantly littered with garbage and overflowing trash (for weeks) in the trash can at the bottom of the stairs. The trail was shut down the last 3 months I was there with no explanation why, or when it would reopen. -Maintenance is always working on the buildings, people are always getting evicted. -I had weird mold in my closet and it even rained in there sometimes, but the maintenance crew "fixed" it. (It still reeked of mold always). -My dog was infested with fleas BAD while I was there..I washed him with flea shampoo, took him to a friend's house to stay, no fleas. The DAY I brought him back, he was covered..again. We moved..no problems since even with him being around 2 other dogs daily. I ended up letting the place go when I refused to pay rent because the A.C. kept breaking and was never properly fixed, despite my long trail of work orders. New mold appeared on the wall. Stacy tried to convince me to move into another unit (at MY expense, with increased rent of course) a few days before my departure but I didn't want to prolong the nightmare and keep dumping money into a hopeless cause.
Lack of concern from management. I've had so many issues that while did they replace my stove and thermostat, the lights in my building's walkway have been out for two nights and have yet to be fixed. the walkways are pretty dark even when using a phone for light. No one cares and there was also mold in my tub too.
We love it here. Great community and people. We wish the grounds were kept up better however they recently got a new company so we hope to see changes. They could use more team members on their maintenance team (to their benefit they have 1200 units). We have been here 4 years now and feel very safe with 3 officers that live on the properties plus the police station down the road. It's a beautiful area!
The staff were pleasant to talk to for the most of the time. Although I really don't care about the professional attitude, I appreciate how professional they were for the most part. Management also responded to my requests on the same day or the next day at the latest. This is where my positive feedback ends. Now the negatives: at first, I liked it for the most part, until I started to find some of the minor flaws, such as some of the power outlets not working, very old appliances (I'm not exaggerating when I say this, but I seriously think they're older than me, and I'm 25 years old), and the list goes on and on... There was one power outlet in my bedroom where I would plug in the lamp, because there's no lighting on the ceiling. It didn't work. The management guy came in and fixed it for me (he was nice to talk to by the way), and that's when he told me that this apartment complex is about 30 years old, and that little outlet hasn't been fixed since. Oh my! I moved here around January 2014. Around mid April to early May (same year), I started to see bugs of all sorts crawling into my apartment (I haven't seen any roaches or rats yet, but if I do, I won't be surprised). It turns out that during day time, they dwell in the woods. During night time, they are right outside my front door. Now they are crawling on the floor, walls, my bed, and... yeah, you get the idea. I am no apartment expert, but I think it's especially bad if you are living in the basement level facing the woods. Because of this, I got skin infection. My wish at this point is I don't have to trash any furniture and/or my clothes because of the bugs crawling around. Now the water pressure in the showers... is 9 times out of 10 really weak. If I use the hot water, it does last for quite awhile (when I'm lucky), but at the same time, I can hear the pipes vibrating or such. About 2 days ago, the toilet broke down. Well, this complex is about 30 years old and hasn't been upgrades/remodeled since, so what am I going to expect, right?